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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

4.6
stars
7,465 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making 2. Explain both the affordances and limitations associated with problem-solving and decision-making 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions 4. Explain and discuss how organizational decisions or non-decisions impact personal development, team dynamics, and company-wide performance 5. Articulate how both good and bad team decisions can benefit your professional growth...

Top reviews

FG

Jun 2, 2022

B​asic course about therethical models to make decisions within standard situations in the work environment. less relevant for making individual decisions in the workplace.

CP

Jul 30, 2021

Course is very good and detailed explanation was given for the different ways of problem solving. It also lists out pros and cons of these methods which is crucial.

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1076 - 1100 of 1,345 Reviews for Effective Problem-Solving and Decision-Making

By Inderpreet K

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Apr 28, 2020

The presentation and examples could have been better

By Patricia P

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Jul 19, 2025

Very good information on working together as a team

By Pravin T

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Jan 3, 2019

Thank you for the wonderful knowledge base session.

By aman g

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Nov 2, 2015

Inroduced useful tools to deal with decision making

By kishor s

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Apr 29, 2020

Very Well Course for carrier Thanks Coursera Team

By Truong N Q

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Sep 6, 2015

Thanks for practical knowledge from this course

By ZHOU R

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Sep 1, 2015

very practical and useful!

clear pronunciation.

By Yasser C

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Sep 28, 2020

Very simple nice course i really did enjoy it

By G. R

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Sep 9, 2020

had a very good clarity about decision making

By Bijaya D

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Dec 13, 2017

Easy to understand for a beginner. Thank you

By Que A

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Mar 12, 2022

Easy to understand. But needs more practice

By Israa M S

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Nov 24, 2018

It was a very useful and beneficial course.

By Mohamed S F

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Oct 18, 2018

i was A great Course i have Learned a lot

By Ravikumar Y

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Mar 12, 2018

Good course. Taught well at a decent pace.

By moshood o

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Apr 8, 2016

Very lovely and knowledge impacting course

By Cuong P C

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Aug 1, 2021

helpfull, but the exam is quite difficult

By Deleted A

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Jan 24, 2020

Good Course to Grow and Enrich Ourselves

By Holly A D

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Nov 9, 2015

Enjoya

Overall, very useful introduction.

By RIDWANUL M

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Jun 8, 2020

Professional lecture. I appreciate it!!

By Gustavo T

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Sep 14, 2015

Great course! It has very good material

By Amit K

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Sep 7, 2023

I have learned a lot from this course.

By S G

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Aug 17, 2022

very usefull and improve my knowledge

By Philippe R

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Aug 3, 2016

Good introduction to problem solving.

By Arooj S

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Jun 18, 2023

VERY HELPFULL AND VERY KNOWLEDGEABLE

By Evans A

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Mar 6, 2021

Very good course, highly recommended