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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,662 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

RO

Apr 9, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

DT

Jul 23, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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201 - 225 of 1,110 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Ekkachai

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Mar 28, 2024

Use marketing principles in teaching and educating students along with their use in daily life.

By Ahsan R

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May 18, 2023

Lot of new things to learn throughout. A perfect combo of new techniques and updated knowledge.

By อดุลย์ ส

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Nov 19, 2024

I like it very much. I can apply it to my work to analyze what customers and users need to do.

By Yuliia P

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Aug 31, 2023

I am grateful for the well-structured and thought-through course on digital marketing basics.

By Darryl D

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Jul 1, 2025

A lot harder than I could of ever imagined and I still have to rework the work in the course

By MR K

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Feb 15, 2025

Google is always helpful and good for upcoming courses and knowledge, great one team google.

By Krystal I

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Apr 10, 2023

Great course my experience in this course was amazing. I am so grateful for the opportunity.

By Sintayehu M

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Nov 2, 2022

I highly recommend this course who are interested in Digital marketing and e-commerce field.

By Samuel O

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Sep 24, 2024

Insightful course with detailed information about everything you need in the Digital Space.

By Ahaliya A D

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Mar 24, 2024

Great Course! Offers a lot of training and knowledge, even in an area of limited expertise!

By maotong z

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Feb 11, 2023

It is very suitable for training courses for Internet digital marketing personnel aged 0-3

By Sanpob P

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Nov 13, 2022

great course on Digital Marketing. Every one using online platform should take this course

By Roguia I

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Oct 16, 2022

Thank You Very Much Coursera For Giving me The oppoertunity To participate in this course

By Javairia Z

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Nov 4, 2023

It made me more confident, and I could find better opportunities. So, it was a big boost.

By Naseem A

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Oct 16, 2022

i learnd alot Thank you for giving us such a great opportunity and knowledge for free.

By Birgilio R C

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Jan 19, 2024

Excellent digital marketing and e-commerce knowledge and tools for professional support.

By Anthony M

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Jun 20, 2023

A great course for beginners who want to pursue a career in the Digital space. Thank you

By Janani N M D

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Jun 14, 2023

I learned a lot , thanthank you Google and ccoursera for providing this course for free.

By Rhonda

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Oct 23, 2022

Completing this course did take a lot of work. I did learn many new skills. So happy!!

By oladele s

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Jun 1, 2025

great experience, with experience tutor, looking forward to work with google in future

By sunday f

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Oct 30, 2023

with this course ive developed communication skills, creativity and analytical skills.

By MANI K S

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Sep 16, 2022

This was a great experience. I really want to learn more about these skills in depth.

By Sebastian S

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Aug 9, 2025

Excelente¡ es algo extenso pero muy bueno porque se analizan los temas a profundidad.

By VIKASH D T

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Jun 19, 2023

Amazing course for them who really wants to make a career in digital marketing field

By Charles R

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Sep 28, 2023

I i enjoyed the certificate course and i am excited about the growth i experienced.