Name: Effective Problem-Solving and Decision-Making
Brand: University of California, Irvine
Availability: OnlineOnly
Rating: 4.6 (1346 reviews)

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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

4.6

stars

7,473 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. You will also learn to utilize frameworks like Root Cause Analysis and Decision Matrix tools. This course is for business professionals, managers, and team leaders seeking to enhance their strategic thinking and problem-solving skills. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making. 2. Explain how organizational decisions impact personal development, team dynamics, and company performance. 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions. 4. Articulate how team decisions can benefit your professional growth and organizational strategy. To be successful in this course, you should have a basic understanding of business operations and team collaboration....

Top reviews

Sep 28, 2015

It's a great course with important and nicely presented information. It could be even better if University Of California, Irvine would make it more informative and longer than it is right now.

Jun 24, 2020

The Training course was very attractive and valuable for implementation of the knowledge gain for solving of different problem faced in official works as well as personal responsibilities.

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1326 - 1348 of 1,348 Reviews for Effective Problem-Solving and Decision-Making

By Tim L

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Aug 24, 2015

Great first starter but poorly done

By Jani S

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Oct 5, 2015

Somehow simple presentations.

By Jessica T

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Jun 12, 2020

vague and boring, sorry.

By Irfan S

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Aug 24, 2020

Very limited in scope

By Augusto U

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Mar 9, 2016

introductory course

By Ahmed M A

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Aug 24, 2021

thanks

By Sulaiman M A

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Aug 22, 2021

thanks

By Michael C

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Jan 9, 2016

Boring

By Prakash A

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Mar 7, 2023

great

By MASON L

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Jun 5, 2025

The lessons this course on "problem solving" teaches might be appropriate for children but it's really just a hoop to jump through. It's about obedience and compliance, vague and packed with buzzwords. I found the content tiresome, but I guess it holds some value as a tutorial for the platform's functionality.

By Wejdan A

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Mar 31, 2020

-The material is too simple.

-Presentation is too boring, old, not interesting.

-i could not compete the first assessment as i had to enroll in another course !

-i do not think i will ever take any other course with coursera

By Mathieu R

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Oct 22, 2023

Ce cours est la parfaite illustration du baratin pseudo-profond : du vide intellectuel, des banalités. Bref, pas mieux que des livres de développement personnel dans une librairie d'ésotérisme.

By A. F M M H B

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Jun 17, 2020

It's not an useful course as I expected. The instructor's lecture is very boring , unclear. He just discuss some theory but not explained them properly. I just waste my time maybe.

By Kyle W

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May 1, 2018

I can't deal with Rob Stone. He talks a lot of hypatheticles and I have struggled through all of the courses here that he has taught. He spends way too much time on each slide.

By Luiz A d L N

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Aug 22, 2017

Very basic mook with superficial classes about problem-solving techniques. A deeper presentation about Pareto and root causes analysis would be more valueble.