Name: Effective Problem-Solving and Decision-Making
Brand: University of California, Irvine
Availability: OnlineOnly
Rating: 4.6 (1344 reviews)

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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

4.6

stars

7,465 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making 2. Explain both the affordances and limitations associated with problem-solving and decision-making 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions 4. Explain and discuss how organizational decisions or non-decisions impact personal development, team dynamics, and company-wide performance 5. Articulate how both good and bad team decisions can benefit your professional growth...

Top reviews

Jun 2, 2022

Basic course about therethical models to make decisions within standard situations in the work environment. less relevant for making individual decisions in the workplace.

Jul 30, 2021

Course is very good and detailed explanation was given for the different ways of problem solving. It also lists out pros and cons of these methods which is crucial.

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1326 - 1345 of 1,345 Reviews for Effective Problem-Solving and Decision-Making

By Irfan S

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Aug 24, 2020

Very limited in scope

By Augusto U

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Mar 9, 2016

introductory course

By Ahmed M A

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Aug 24, 2021

thanks

By Sulaiman M A

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Aug 22, 2021

thanks

By Michael C

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Jan 9, 2016

Boring

By Prakash A

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Mar 7, 2023

great

By MASON L

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Jun 5, 2025

The lessons this course on "problem solving" teaches might be appropriate for children but it's really just a hoop to jump through. It's about obedience and compliance, vague and packed with buzzwords. I found the content tiresome, but I guess it holds some value as a tutorial for the platform's functionality.

By Wejdan A

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Mar 31, 2020

-The material is too simple.

-Presentation is too boring, old, not interesting.

-i could not compete the first assessment as i had to enroll in another course !

-i do not think i will ever take any other course with coursera

By Mathieu R

•

Oct 22, 2023

Ce cours est la parfaite illustration du baratin pseudo-profond : du vide intellectuel, des banalités. Bref, pas mieux que des livres de développement personnel dans une librairie d'ésotérisme.

By A. F M M H B

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Jun 17, 2020

It's not an useful course as I expected. The instructor's lecture is very boring , unclear. He just discuss some theory but not explained them properly. I just waste my time maybe.

By Kyle W

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May 1, 2018

I can't deal with Rob Stone. He talks a lot of hypatheticles and I have struggled through all of the courses here that he has taught. He spends way too much time on each slide.

By Luiz A d L N

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Aug 22, 2017

Very basic mook with superficial classes about problem-solving techniques. A deeper presentation about Pareto and root causes analysis would be more valueble.