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Back to Negotiation skills: Negotiate and resolve conflict

Learner Reviews & Feedback for Negotiation skills: Negotiate and resolve conflict by Macquarie University

4.7
stars
788 ratings

About the Course

Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’....

Top reviews

GM

Sep 1, 2020

I really loved the course it opened my mind in everything that i will do in terms of negotiating and conflict resolution . Thank you very much for bringing this program to me .

HS

Apr 6, 2024

I'm an university student. I would like to take this opportunity to thank the lecturer, University and Coursera. This course is amazing.

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76 - 100 of 210 Reviews for Negotiation skills: Negotiate and resolve conflict

By Higor A d M

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Mar 21, 2022

The course is very objective and practical.

By LUIS A Q G

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May 15, 2025

excelente herramienta a nivel profesional

By Nwobodo C I

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Jul 5, 2021

Very Interesting and Enlightening Course!

By Digyat B

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Aug 16, 2024

Easy to follow. Simple, yet brilliant!

By AHMED A H A A A H A

•

Sep 18, 2022

من اجمل واروع الدورات التي حصلت عليها

By Arun P

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Jul 7, 2025

Very insightful and Skill enhancing

By Chidube V E

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Aug 30, 2020

A great course! So glad I took it

By Anna C

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Oct 13, 2020

Very useful .Highly recommended.

By KRUSCH P A

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Jul 1, 2020

Great Learning Experience....

By Director P

•

Feb 19, 2021

Truly appreciate the course.

By Omar F T

•

May 1, 2020

This is very useful course.

By مسار ا و م ا و

•

Aug 25, 2022

نشكر لكم على ماتم طرحه ...

By Danny M

•

Sep 27, 2024

me a gustado buenos temas

By Donya I A

•

Aug 15, 2022

woonderful information

By Noel A

•

Dec 3, 2020

Good course and well o

By Carl L S S

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Nov 21, 2020

It is really engaging.

By Deicy C A G

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Jul 6, 2024

excelente buen curso

By علي ز ا

•

Oct 4, 2022

شكرا على رقي تعاملكم

By Venik C R

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Sep 28, 2020

Helpful in every way.

By Everth T J D

•

Sep 23, 2025

excelente gracias

By SAHAR E A A S E A A

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Sep 13, 2022

دورة جميلة ومفيدة

By Dr. S M

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Jul 1, 2020

Outstanding course

By VARUN S

•

Jun 27, 2020

Its Awsme Learning

By Elfred A G

•

May 2, 2025

buen aprendizaje

By SAAD M S A S M S A

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Jan 17, 2023

very

good

course