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Learner Reviews & Feedback for Conflict Resolution Skills by University of California, Irvine

4.5
stars
1,118 ratings

About the Course

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

Top reviews

AA

Mar 18, 2018

Great source of beginner information. I enjoyed most of all the case studies, and would like to see more practical application of the material the course covers.

EM

Sep 9, 2024

In my opinion It's a very interesting and useful course. I liked the way it was structured, it was very clear, they gave good examples.

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151 - 175 of 283 Reviews for Conflict Resolution Skills

By DR. D N R

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May 20, 2020

Great learning

By Manoj K

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May 8, 2020

Good Describe.

By KARPOUZOU V

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Jul 24, 2024

Very helpfull

By Mohammad A

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May 28, 2024

A Good Course

By Sameer M

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Apr 18, 2022

Great couse .

By Gizem K

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Nov 9, 2021

war sehr gut

By rajon s

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Jan 19, 2021

Great Effort!

By Sarah R

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Jun 1, 2017

Great Course!

By Edwina F

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Jun 1, 2016

Really useful

By Vimalesh R

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Jul 22, 2025

Great course

By Sachin D

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Nov 2, 2022

Great course

By Vishnupriya S

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May 27, 2020

Good Course.

By Ishaku M

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Oct 21, 2016

great course

By megha d

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Jul 14, 2020

good course

By Arun J P

•

Jul 6, 2020

nice course

By YOUNES M

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May 28, 2020

Thank you !

By Chanh N N

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Jan 21, 2025

good skill

By Fernando G

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Oct 30, 2024

Exceletene

By Sandeep S

•

Jun 14, 2020

Excellent!

By JhoryAnne N

•

Dec 6, 2015

Thank you.

By Yicel G

•

Sep 9, 2024

excelente

By Iroka O P

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Sep 5, 2023

Excellent

By Bilal B S

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Aug 20, 2023

excellent

By IRIS M V M

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Jun 17, 2022

Excellent

By Ratan K J

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May 19, 2020

Very good