Name: Customer-Centric IT Strategy
Brand: University of Virginia
Availability: OnlineOnly
Rating: 4.6 (164 reviews)

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Learner Reviews & Feedback for Customer-Centric IT Strategy by University of Virginia

4.6

stars

670 ratings

About the Course

Now more than ever, corporations are investing heavily in IT. The quality of these investments affect the daily work of millions, yet it’s not uncommon to see industry surveys where the failure rates for IT projects is over 50%. It’s possible to do better and it’s possible to do so consistently. In this two-week course, we’ll step through major challenges within corporate IT and how to address them with the disciplined use of design thinking, Lean Startup, and agile as a team framework. By the end of this course, developed at the Darden School of Business at the University of Virginia and taught by top-ranked faculty, you’ll be able to: Use the Business Model Canvas to focus your company strategy and facilitate buy-in from stakeholders Translate your work on the Canvas to specific charters in IT Rapidly prototype strategically-aligned processes for implementation within your IT infrastructure Please Note: This is a short-form course, two weeks in duration....

Top reviews

Sep 10, 2018

A great course that focuses on the importance of being customer centric when developing IT solutions. Alex Cowan is a good lecturer.

May 6, 2020

Could have been slower and had more hands-on experience. Very quick to go through parts of the content and assume learners are picking it all up easily.

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151 - 164 of 164 Reviews for Customer-Centric IT Strategy

By Mozaffar I

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Jun 1, 2020

It was good enough, But I excepted more because its title. It was good and good is the enemy of excellent.

I preferred more strategically lessons.

By Ebosalumhen E

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Oct 24, 2020

The Professor talks very fast that I could barely grasp what he says but overall I learnt quite a lot from the materials.

By Clemens

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May 4, 2021

not enough specifics how to acutally do it; unfortunately kind of boring presentation;

By Maximilian F

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Jan 16, 2022

This course was more about customer centric development than IT strategy.

By Himanshu M

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Jul 16, 2020

Program structure needs to be re looked into. Lectures are too long.

By Ramon N

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Nov 23, 2020

Does not add much to the previous Product Manager course.

By LIU S G

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Oct 2, 2018

simple and easy to digest

By Philippe G

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Jun 17, 2024

By Omar A

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Apr 4, 2020

I'd recommend to make the course language much easier and also I'd prefer to avoid putting unrelated information to the course content. I had far experience as first course I've completed with Coursera. I wish all the best and good luck !!