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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,740 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

JW

Apr 14, 2023

Not only did we learn essential marketing information, but this course contained job hunting tips that I think everyone should learn. I'm really glad they were included here.

BH

Sep 13, 2025

This course is exactly the right thing. It teaches the most applicable, real world knowledge and skills needed in accurate timing with current trends and technologies.

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276 - 300 of 1,129 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By MrWarMaxx

Jan 5, 2025

Amazing, great and detailed explanation on every step of the way

By Ashish E

Oct 18, 2022

Best way to tutor someone with no knowledge of technical terms.

By Ridho A

Mar 7, 2025

its very nice and i get more knowledge abaout digital marketing

By Vivek P

Oct 14, 2022

Excellent and easy to understand content.....Kudos team Google

By Tatyana C

Sep 10, 2022

Helpful information on how to interview and materials you need.

By Fiza s

Aug 29, 2025

My course help in my establishing business in future inshallah

By RAIMZYSOCIAL (

Aug 31, 2024

one of the best digital marketing Course ever from Dr. ephraim

By Anthony K

Jul 5, 2024

This course helped me get a better understanding for marketing

By Jamal W

May 29, 2024

Great information on foundational knowledge of professionalism

By Ludmila S

Mar 14, 2024

loved it, great understanding of building the customer loyalty

By Sajida Z

Oct 31, 2022

this course increase my knowledge about my future portfolio .

By Ashim K G

Oct 14, 2022

Great skills development in learning digital customer loyalty

By Usama F

Oct 11, 2025

I achieved a millstone after completion of this great course.

By Josephine N

Nov 26, 2024

It has been a great journey . I am so happy I too this course

By Muhammad H

Oct 24, 2024

it was such an amazing course for me to enhance my knowledge

By Fajriah N D

Aug 22, 2024

Terima kasih, sy akan terus belajar tentang digital marketing

By Tatiana V S C

Aug 2, 2023

Loved the course, enriched my skills, a fantastic experience!

By Mesel P

Sep 21, 2025

So much happy and grateful taking this course I learn a lot.

By Samuel A

Jul 29, 2025

It was very interesting and educative and easy to understand

By Oumaima Z

Jul 28, 2025

Great course! I love how interactive and informative it was.

By Louise L M

Jun 30, 2025

It was a lot to cover, but very interesting and informative.

By Margarette L

Jun 16, 2023

Lot a lot about what it really takes to get customer loyalty

By Moswer H

Sep 15, 2022

Good content which will be very effective in real field!!!

By Jorge e v

Jan 19, 2023

thanks google and coursera for this excelent certification.