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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,740 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

JW

Apr 14, 2023

Not only did we learn essential marketing information, but this course contained job hunting tips that I think everyone should learn. I'm really glad they were included here.

BH

Sep 13, 2025

This course is exactly the right thing. It teaches the most applicable, real world knowledge and skills needed in accurate timing with current trends and technologies.

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251 - 275 of 1,128 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Alexandre P d S F

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Jan 30, 2025

Magnífico!!! Tirando a parte de desenvolvimento web, o restante é demais.

By Rubz

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Oct 11, 2024

Great course. Learned a lot that I will apply in my future opportunities.

By DAVIDSON O

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Sep 26, 2024

This course is a good lead to the job market. Very practical and helpful.

By Irfan U J

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Jan 26, 2023

Some amazing tips related to customer loyalty and interview preparation.

By Savoo S

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Dec 27, 2022

I love to join coursera and very helpful in delivering knowledge to world

By LIMARYS R L

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Mar 8, 2025

Refuerzo y determino las herramientas correctas al utilizar lo aprendido

By Adriana S

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Mar 10, 2024

Brilliant course! Best step to take towards career in Digital marketing!

By Abdulrahman I

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Aug 17, 2023

An amazing course wish there was a part 2 for it with more advanced Info

By Kenny H

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Aug 9, 2023

Amazing course if you want learn about digital marketing and e-commerce.

By Adnan N

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Nov 28, 2023

Grealy explains the concept of customer loyalty and tactics to gain it.

By Andreas P

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Apr 28, 2023

amazing course. covers all the aspects of digital marketing and e-comm!

By Dalton R

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Aug 14, 2024

Great instructors, steady course work, and the knowledge is priceless.

By HIDAYATUL H

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Aug 4, 2024

good place to learn but I have to complete all of the course in hurry.

By Maratee

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Mar 20, 2024

understand about Marketing strategies and can be used in everyday life

By Gonzalo S J M

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Jan 15, 2025

Un curso muy útil, esencial para los tiempos que corren laboralmente.

By Rahul S L

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Jun 13, 2024

The course was very beautiful for learning and help to grow my career

By Terra B

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Feb 28, 2024

Great information overall and a perfect introduction to these fields.

By Arun K M

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Dec 8, 2022

Well organized, well sliced, engaging and enjoyable learning journey.

By Hafeez U R

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Mar 28, 2024

Very professional and user friendly course.Thank you so much Google.

By Rajabov J

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Jan 6, 2024

It is very amazing course. It helps me improving my marketing skills

By Rahul A

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Sep 16, 2022

It was great! Thanks, Coursera and Google for providing such value.

By Parmar M

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Jun 19, 2025

This the great journey with coursera and the best teaching skills

By Saidhah A

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Aug 7, 2023

This course was informative, and I am proud to have completed it!

By PAUL A

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Apr 24, 2023

Excellent recommended to anyone starting with Digital Marketing .

By MrWarMaxx

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Jan 5, 2025

Amazing, great and detailed explanation on every step of the way