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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,754 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

BH

Sep 13, 2025

This course is exactly the right thing. It teaches the most applicable, real world knowledge and skills needed in accurate timing with current trends and technologies.

DT

Jul 23, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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401 - 425 of 1,131 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Stefan B

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Feb 6, 2025

It´s fantastic to work with Coursera

By Jayadev N

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Aug 24, 2024

Great Course for Digital Marketers !

By indra b

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May 5, 2024

Ini sangat membantu dan sangat bagus

By Petra E D D

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Jun 27, 2023

Great content! I highly recommend it

By Antoinette G

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Nov 5, 2024

I enjoyed learning tips to use AI .

By fazeelat a

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Nov 21, 2023

its amazing I recommended it to all

By Ecom D E [

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Sep 27, 2023

This course was just eye opening...

By Pao P

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Sep 5, 2023

One of the best course from Google.

By kuruba r

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Aug 31, 2022

EXcellent platform star the carreer

By Suny K S

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Jun 29, 2025

Good Course by Coursera and Google

By Tiên H

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Apr 14, 2025

It's good for me to enhance skills

By Joelsia M

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Aug 6, 2024

excellent course, I just loved it.

By Ngo Q

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Aug 1, 2024

I hope I can learn more knowledge

By Syed A A

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Sep 24, 2023

This course is incredibly awesome.

By NITHIYA S

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May 20, 2023

nice and it is very understandable

By IVY Y

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Jan 14, 2023

A great course I completed so far.

By Shirley H

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Oct 6, 2022

I learnt a lot form this course !

By MARCUS V M D S

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Sep 15, 2025

muito bom, me ensinou muita coisa

By Sara G A

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Jun 26, 2025

O curso é muito bom e informativo

By Ammar K

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Jun 16, 2025

the best digital marketing course

By Maria S

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Jun 27, 2024

AMAZING COURSE, GOT TO LEARN ALOT

By Tanny T

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Jun 16, 2024

Great Work.. I really love that..

By Adam J

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Oct 26, 2023

Exceptional teaching and content!

By CHALLA N

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Aug 23, 2023

Very well designed and explained.

By Saranya B

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May 15, 2023

nice experience to gain knowledge