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Learner Reviews & Feedback for Mediation and Conflict Resolution by ESSEC Business School

4.7
stars
781 ratings

About the Course

Mediation is a crucial means to reaching peaceful and agreed solutions in today’s world – on an international, political, industrial, peace-keeping or social level. With the course you will be able to choose and lead a mediation process. You will gain a deeper understanding of workplace and international conflict resolution. Fundamentals of Negotiation are required to complete this MOOC. You can acquire them through our MOOC "Negotiation Fundamentals". After this course, you will be able to: Define what a mediation is and choose when to use it; List different types of mediation; Identify typical challenges and difficulties that most mediators face; Choose the adequate strategies within a repertoire of options; Identify the do’s and don’ts in mediation. This MOOC offers video lectures from leading experts, interactive questions, case studies, practice and graded quizzes. Designed as a logical follow on from the suite of ESSEC IRENE online courses in negotiation, this course about mediation and conflict resolution teaches a whole set of additional skills and approaches. Developed by one of Europe’s leading institutes of research and education in negotiation and mediation, ESSEC IRENE, this course provides you with a meaningful and effective bouquet of practical cases, tools, approaches and skills to put your mediation into high-impact practice....

Top reviews

MJ

Apr 9, 2021

Un curso muy proactivo, te ayuda a realizar casos de vida real y a analizar mucho más

WW

Aug 3, 2022

Very informative. Touched on the basics and provided many practical examples to show how mediation is conducted in real life situations.

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51 - 75 of 191 Reviews for Mediation and Conflict Resolution

By Jorge L A M

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Oct 25, 2024

Es un taller que permite y genera conocimiento interactivo.

By Andrew G

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Aug 14, 2020

Excellent Course packed with real skills and good examples.

By Aimable H

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Dec 13, 2020

Hello, I want continue to complete the negotiation,

Thanks

By Ionut M C

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Apr 11, 2019

Quality course. Highly recommended - clear and concise.

By AIMEE C F

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Mar 9, 2025

Aprendí mucho y me hizo comprender algunas situaciones

By Eduardo d A M

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Jun 26, 2020

I loved the way the activities integrated the theory

By Medha P

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Feb 7, 2022

Super insightful - learnt a lot, will revisit again

By Tonka I

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May 31, 2020

Great Course! I really enjoyed it! Great professors

By Patrick G G

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Feb 5, 2022

bon cours TRES TRES BON COURS DE TRES HAUT NIVEAU

By David N N

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Aug 21, 2020

A well packaged and delivered course. Thank you

By Kezia G S

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Apr 28, 2020

A very helpful course to a beginner like me :D

By Alexander M N

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Jun 2, 2024

a very hard and well structure course

By Pedro A C

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Apr 4, 2024

Excellent course, extremely valuable!

By Santiago V F

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Sep 21, 2025

LO MEJOR QUE ME HA PASADO EN MI VIDA

By Nancy M G

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Aug 30, 2025

Muy bueno, me parece muy interesante

By Elvis W

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Aug 15, 2022

I learned a lot. very good teachers

By Lisa “ C

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Mar 1, 2021

Phenomenal. So grateful Coursera!

By Camilla

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Jun 19, 2020

I thoroughly enjoyed this course.

By ANDERSSON A C F

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May 2, 2021

amazing course Thank you so much

By IOANNIS K

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Nov 6, 2021

Good and to the point lectures.

By John F R R

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Sep 10, 2025

Muy Productivo y Fructificante

By Estefania A C G

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Jun 6, 2024

muy bueno hay un buen material

By Elfred A G

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May 13, 2025

buen curso por el aprendizaje

By Vagney P d M

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Oct 28, 2021

Excellent cours.Than you all.

By Kathya R S E

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Apr 25, 2021

Me gustó bastante este curso