Chevron Left
Back to Communication Strategies for a Virtual Age

Learner Reviews & Feedback for Communication Strategies for a Virtual Age by University of Toronto

4,169 ratings

About the Course

Communication has changed! The traditional rules for speaking and presenting, meeting coordination, influencing people, negotiating and selling ideas no longer apply in a world of skype, messenger, video and teleconference. This course will act as an overview on several concepts each of which could be a course of their own and our goal is to give you tools that you can practice and perfect on your own. By the end of this course, you will be able to: • Apply communication principles and techniques for in-person and virtual teams • Use a science based approach to create impactful presentations • Refine your communication style to better persuade and influence others • Run more effective and impactful meetings • Incorporate strategies to have positive difficult conversations and make people feel valued and listened to *** This course will require you to record yourself speaking. Therefore you must have a phone/computer with a functional camera and microphone.*** WHO SHOULD TAKE THIS COURSE? Anyone looking for professional and/or leadership development. This class mainly uses examples from the professional, business environment. If you are looking to advance at your current organization or to enhancing your personal value for potential employers this course is for you. WHAT MAKES THIS COURSE EFFECTIVE? Many educational experiences describe and explain, but in this course we will apply and demonstrate. We teach practical and proven concepts, show you how to apply them and give you opportunities to practice them in a safe and supportive environment. This course is full of opportunities to put the ideas presented into practice and test their effectiveness for yourself. WHY SHOULD YOU TAKE THIS COURSE? We will challenge the preconceived ideas about what it means to be part of a virtual team, and support you to be a dynamic team contributor no matter where you work. In this course you can expect to be both energized and uncomfortable – like in most experiences that result in positive growth and change! This course is offered through the University of Toronto School of Continuing Studies (

Top reviews


Aug 12, 2020

I love this course. It's broken down to simple bits which makes it easy to understand. I didn't like the polls that pop up in the videos but that's just a small thing compared to the value I received.


May 10, 2020

The course was really helpful to strengthen communications skills and I got a chance to learn many new aspects. Thanks a lot for making this course available. I really enjoyed learning something new.

Filter by:

101 - 125 of 1,359 Reviews for Communication Strategies for a Virtual Age

By Srinivasan R

Apr 7, 2021

I LOVE PIZZAS! and this course is equivalent to a pizza if courses were fast food.

One of the best courses I've done in my entire college life! If you are seeking personal development, leadership development or just a course to sit back and enjoy, this is the one! I've recommended this to practically every friend of mine!


Aug 6, 2020

Mr Ivan Wanis Ruiz has done good job in presenting his topic and presentation well. Goal opportunity statement, ah-aha moment and 5 percent, area 47 and etc are the key words that i learn from you. You done a good job and i have a learn from you to improve my communication skills. Once again, Thank you Mr Ivan Wanis Ruiz.

By Veerappan K C

Jul 12, 2020

This is the course i was searching for, but was lazy enough and could not put it in right words. The course description nailed it " The science behind soft skills" I am thankful and indebted to Ivan for this course. I thoroughly enjoyed it and i would highly recommend this course to anybody who wants to better themselves.

By Alan S

Jan 24, 2021

Ivan did a great job presenting the content in an interesting and useful fashion. I enjoyed the course and quickly picked up useful tools for our rapidly evolving virtual age. The availability and flexibility of the course was invaluable. Thanks to U of Toronto and Ivan for making such high calibre training available.

By Kistanova M

May 11, 2021

Это лучший курс, который я когда-либо проходила! Все знания и навыки, что вы здесь получите можно использовать как в повседневной жизни, так и на работе.

Если вы думаете, проходить этот курс или нет - не думайте, обязательно проходите! Вы не пожалеете!

Отдельное спасибо преподавателю Ivan Ruiz, вы удивительный человек!

By Iryna

Jan 18, 2021

Content-wise, It was very good. Thanks very much. I'm looking forward to applying some of this stuff at work (actually already started :) )

The peer-reviews at the end were a little bit funny. I worked hard on my submission but not sure that others were as serious about it. That's on them though. The course was good.

By Suzana ~

Dec 26, 2022

I liked the course. The instructor is so confident and knowledgeable. He offered what he promised. I studied the course twice.

The production of his videos are perfect. The audio level is perfect. No flaws. No error.

I disliked the parts he inserted unrelated issues which seem to be enforced to be imposed everywhere.

By Shania V D

Feb 10, 2021

This course was so amazing! I've actually saved the videos because I love how the instructor put out his points. The best part is when you reach the end of the course and realize (have the a-ha! moment ;) ) that Mr. Ivan was in fact implementing every point he taught! Loved this course, would definitely recommend it.

By Aris M R S

May 10, 2021

Me pareció excelente! en pocas semanas y videos cortos recorrimos técnicas relevantes para mejorar nuestra comunicación verbal presencial y virtual, me pareció muy útil, actualizado, y muy práctico. Fue un reto para mi hacer el video en ingles practicando los aprendizajes y me siento muy bien por haberlo logrado.


May 2, 2020

This course provides essential skills that are needed in this virtual age. Having been forced to work from home for weeks, I understand the importance of having the skills offered by this course. I appreciate Prof. Ruiz for his top-notch delivery. Also, thanks to his team that were able to put this together.

By Harsh V P

May 9, 2021

This course is very helpful for me because of it's content and trainer who covers three traps(I am one who got trapped very frequently), types of person(which helps me to communicate according to person to person), presentation skills, how to deliver your thoughts, Area 47, bargaining and many more points.


Nov 28, 2020

Best course I have taken in Coursera. Just mind blowing. Loved all the techniques discussed here. Prof.Ivan is so energetic and enthusiastic. The way of presentation creates an urge to complete this course. Highly recommended! Thank you University of Toronto and Coursera for bringing up such helpful course

By Maria E

Mar 22, 2023

Unfortunately, I could not receive credit for this course due to the considerable time period it took for me to complete it (if you wait too long, quizes and assignments become locked), that said, Ivan was FANTASTIC. And, I truly enjoyed learning and freshening up on strategies for virtual communications.

By Arun B

Mar 4, 2022

Nice to Learn with you Coursera & thanks for your valuable guidance ! Learned so many things which are useful in day-to-day communication and application of virtual communication strategies for a Virtual Age when time is a constraint and have to keep pace & to grow with changing world. Thanks again !

By Shallom T

May 13, 2020

Mr. Ivan Wanis Ruiz is an incredible and exceptional lecturer. He breaks down every detail to the knowledge of your understanding and makes it easier for you to follow.I am happy i took this course and i am definitely going to apply it to my daily and career life. Thank you sir for the added knowledge.

By André A d M C

Aug 5, 2020

I had high expectations for this course. Even so, it surprised me in a positive way. I feel like I can apply the knowledge I gained in it in my professional and academic life. I also strongly encourage people to do the optional discussions and exercises, since they help to practice the course content.

By Aviv L

Oct 10, 2020

I really liked the course and Ivan, the teacher.

Learnt some interesting psychological theories, and the pratcical tools needed to use these theories in my advantage.

I learnt a lot about online pitchs, managing teams and meetings from a distance, effective presentation building methods and much more.

By Matej F

Sep 17, 2020

Very useful, using lots of examples, which makes it better to understand and remember. Very refreshing video presentations by Ivan Ruiz, also the additional resources (readings and videos used are very funny, eye catching, not boring). I applied already many steps from this course during studying.

By Para S

Aug 28, 2020

Really very nice course. It covered all the points required for a better communication. The tools to communicate explained by Ivan Wanis Ruiz was just awesome and easy to remember. This course helped me a lot to improve my communication skill. Thank you to Ivan Wanis Ruiz Sir and the whole team.

By Klaudia H

May 5, 2020

The instructor made the course very interesting and enjoyable, easy to follow up on ideas and it was made sure that we don't get lost in too much or unnecessary details. The assignments are easy to complete and the course is also faisable with some extra work within shorter period than stated.

By Eda Ü

May 1, 2020

Ivan is such a great teacher! From the introduction video to the end, he managed to keep me engaged all the time! Thank you Ivan! Thank you! And I thank you, Coursera, for giving us the chance to follow such a course during this time. I managed to make a good out of this crisis, thanks to you!

By Beatrice L

May 7, 2021

Very impressive this course , i was really motivated as a beginner , this course challenged me a lot but i dared and succeed !!

Modules are so relevant and very inspiring , i was impressed by your style of communication IVAN

This course will help me a lot for the future , Thanks Coursera !

By Natalia S

Apr 27, 2020

Have you ever lived through a perfect moment? The one you would like to memorize second by second? To be able to keep every word they said, their every gesture? I felt exactly like this during this course. Now, I have a perfect Spiderman suite with all tools, and I am dying to try them all!

By Carolina N

Jun 15, 2020

I have been taking online courses, and this one was one of the greatest! Mr. Ruiz enthusiasm and way of presenting help to be motivated throughout the course and even finish it ahead of time. I would definitely recommend taking the course if you want to improve your communication skills.

By Solymosi K

Apr 18, 2020

It was a fantastic experience! Very practical, well-structured, uses great and relevant example videos and readings. The instructor, Ivan Wanis Ruiz is outstanding. He really shows a great example of everything that he teaches. Thanks for putting together such a wonderful agenda!