By Liza B•
Nice and precise step by step instruction on how to handle customer!
By Aymen Z•
my working fiel in helpdesk support , thanks Coursera and thanks IBM
By Graham Y•
Outstanding, the interaction is brilliant and fun highly recommended
By Kalu E E•
I am prepared to take on a role as a customer service specialist.
By Finny C•
Its very useful and hope to get placement in IBM customer Support
By BENISH M•
Enjoyed and learned a lot whilst doing the course. Thanks a lot!
By UZOKA K C•
This course is exceptional. It is the best I have come across.
By AMITPAL S•
I transported me back to my role of call Center agent. Thanks
By Cheryl C•
I have learned a lot and I am now applying it in real life.
By KALAP T•
This course enhance my skill in customer service carrier.
By Jenny S•
Got some useful information and I can learn a lot in here
By RAKESH K P•
This course is too god for a customer support executive
By Oluwakunmi O O•
Gained new perspective on customer service. Thank you!
By Rayan Z•
I really enjoyed taking this course and learned a lot.
By Zaheer A S A•
Great skill and it will be addition t your skill list
By STEVEN C•
A fantastic mix of video, text, quiz and assignments.
By Kayisha C•
I feel confident after using this course! Thank you
By Stanford M•
Great course. I loved it. I recommend it to anyone.
By Mishkat Z M•
It was fun learning about customer service. Great
By Gina M•
Lots of great ideas to make call support easier!
By Kenechi O•
So enlightening!!!!! Loved every bit of it!!!!
By Abdullah A•
Great course I learned a lot of new skills
By Michal S•
Great overview about work on Service Desk
By Akash C•
It will be very helpful in my work filed.
By Soyinka O•
This professional course earn the stress.