There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course.
Customer Service FundamentalsKnowledge Accelerators
About this Course
Skills you will gain
Syncing people with must-know knowledge has been our objective since 1997. During our knowledge-delivering journey, we have discovered that we are ALL visual learners. We document all of our trainees learning progressions and transform it into a standardized learning format, so repetitive learning patterns can be established. This is why our help desk is effective at identifying problems and resolving them with simple solutions.
Frequently Asked Questions
Can I preview a course before enrolling?
What will I get when I enroll?
When will I receive my Course Certificate?
Why can’t I audit this course?
Is financial aid available?
More questions? Visit the Learner Help Center.