An IT certification typically refers to a qualification you receive that shows your competency in a specific field of information technology (IT). To get a certification, you generally must pass an exam that tests your capabilities in the field.
There are several potential benefits to getting a certification, including improved job performance and increased competitiveness in the job market. An IT certification on your resume can also be a quick way for hiring managers to gauge your knowledge and abilities; 91 percent of employers see certifications as a good predictor of a successful employee, according to a 2015 report released by CompTIA . And most IT professionals worldwide have one—87 percent of IT professionals held at least one certification in 2020, says a report by Global Knowledge, an IT training company.
These are some common IT certifications designed to prepare you for entry-level positions in IT. The list includes certifications that are broad enough to expose you to a variety of skills, and certifications that will equip you with more specialized skills.
CompTIA A+ is widely considered one of the go-to certificates for a well-rounded entry-level introduction to IT. Those who pass the certification exams will be qualified to solve basic issues in networking, operating systems, security and mobile devices. The CompTIA A+ certification requires two exams.
Potential jobs: Service desk analyst, technical support specialist, associate network engineer, desktop support administrator, system support specialist
The Google IT Support Professional Certificate, developed by Google and hosted on Coursera, is a course designed to provide students with broad skills needed to succeed in an entry-level job. It’s not a certification by itself—though you’ll receive a certificate of completion—but the course will prepare you for the CompTIA A+ exam should you choose to go on and take it.
Learners will learn how to provide IT support tasks like computer assembly and wireless networking. Upon completion, you will have the choice to share your resume with 20 partners of the program, including Bank of America, Hulu, Intel, PNC Bank, and of course Google.
Potential jobs: database administrator, IT specialist, tech support specialist, systems analyst, network engineer, help desk technician, IT support specialist, IT technician, computer user specialist, IT assistant
The CCNA certification is an associate-level certification that covers the fundamentals of IT work, particularly in network issues. This includes network access, IP connectivity, and IP services. One exam is required.
Potential jobs: network engineer, network administrator, systems administrator
The CompTIA Security+ certification will equip you with the skills to perform basic security functions. The certification will cover subjects like encryption, physical security, and wireless security. It requires one exam.
The CompTIA Network+ certification is also popular for entry-level candidates. We chose to list Security+ because Global Knowledge found that demand among employers was higher for security professionals in 2020. If you’re interested in cybersecurity, check out some popular cybersecurity certifications.
Potential jobs: security administrator, security specialist, security consultant, security engineer, network administrator
The MTA certifications test core technology skills, making it a good entry-level qualification for those who are expected to work with Microsoft products. It’s likely to be an in-demand skill—over half of surveyed IT decision-makers around the world said their companies would invest in Microsoft technology, Global Knowledge reports.
You can opt to take any one exam in a number of specialized areas that fall under IT infrastructure, databases, or development. If you’re looking for a broadly applicable certification, the Windows Operating System Fundamentals certification or Windows Server Administration Fundamentals certification can give you a solid base in IT work with Microsoft.
Potential jobs: IT specialist, Microsoft systems administrator, Microsoft server support technician, Microsoft Technician specialist
The certification process often involves an exam, which are typically a combination of multiple choice and performance-based questions.
To prepare for a certification exam, you’ll want to have some training. If you’re already in the IT field, this can be done through your work. If you’re completely new to the subject, you can enroll in an instructor-led course, or self-study. There are many online courses that will train you for the certification that you’re trying to get.
Some of these may be certificate programs, like those on Coursera, which will prepare you to take the test, plus a certificate for completing the coursework. If you’re looking for in-person instruction, community colleges often offer certification prep classes.
You can self-study by looking through books, e-books, and online videos, and by working through practice exams.
Exams can cost several hundred dollars to take. But if you know you want to break into the IT field, getting a certification may be a great investment in your career. If you’re already employed and think a certification will be beneficial to you and your company, you might approach your manager to see if the company will cover the costs.
The average entry-level salary in the US for IT professionals is $63,841 according to Glassdoor as of April 2021 . That number goes up with experience—the average salary for IT professionals across all seniority levels in the US is $120,491, according to 2020 data from Global Knowledge.
IT jobs are high in demand right now. The US Bureau of Labor Statistics reports jobs in computer and information technology are expected to grow by 11 percent over 2019-2029 .
Many IT professionals get their start in help desk positions, gaining experience in the field before choosing a narrower path to specialize in. When you’re first on the job hunt, look out for these entry-level job titles, while keeping in mind that many variations can exist:
Help desk specialist
Help desk analyst
Help desk technician
Service desk analyst
Technical support specialist
Once you get your foot in the door and gain some experience, you can start to explore an area you’d like to specialize in such as:
Security and compliance
Jesse Palman, who started a new job as a system administrator after completing the Google IT Support Professional Certificate program, had this to say to those looking into IT work: “Even if you don't have the background, education, or experience needed to start a new role in IT—take the time to sit down with a laptop and learn absolutely everything you can. Anything is possible.”
1. CompTIA. "5 Reasons Why Employers Look for IT Certifications, https://certification.comptia.org/docs/default-source/downloadablefiles/hr-perceptions-of-it-training-and-certification.pdf." Accessed March 25, 2021.
2. Glassdoor. "Information Technology Entry Level Salaries, https://www.glassdoor.com/Salaries/information-technology-entry-level-salary-SRCH_KO0,34.htm." Accessed March 25, 2021.
3. US Bureau of Labor Statistics. "Computer and Information Technology Occupations, https://www.bls.gov/ooh/computer-and-information-technology/home.htm." Accessed March 25, 2021.
4. Global Knowledge. "15 Top-Paying IT Certifications for 2020, https://www.globalknowledge.com/us-en/resources/resource-library/articles/top-paying-certifications/." Accessed March 25, 2021.