By Aymen Z•
my working fiel in helpdesk support , thanks Coursera and thanks IBM
By Graham Y•
Outstanding, the interaction is brilliant and fun highly recommended
By Kalu E E•
I am prepared to take on a role as a customer service specialist.
By Finny C•
Its very useful and hope to get placement in IBM customer Support
By Marieanne O•
Thank you cousera for this opportunity. I am eternally grateful.
By Benish M•
Enjoyed and learned a lot whilst doing the course. Thanks a lot!
By UZOKA K C•
This course is exceptional. It is the best I have come across.
By ADARSH S•
It was an nice experience learning through Coursera Thank you
By AMITPAL S•
I transported me back to my role of call Center agent. Thanks
By Cheryl C•
I have learned a lot and I am now applying it in real life.
By KALAP T•
This course enhance my skill in customer service carrier.
By Jenny S•
Got some useful information and I can learn a lot in here
By Azuhchum C K•
All my Curiosities and Learning expectations were met.
By RAKESH K P•
This course is too god for a customer support executive
By Oluwakunmi O O•
Gained new perspective on customer service. Thank you!
By Rayan Z•
I really enjoyed taking this course and learned a lot.
By Zaheer A S A•
Great skill and it will be addition t your skill list
By STEVEN C•
A fantastic mix of video, text, quiz and assignments.
By Chinatu K P•
This is a course every Call agent should go through.
By Kayisha C•
I feel confident after using this course! Thank you
By Stanford M•
Great course. I loved it. I recommend it to anyone.
By Levi H•
Learned a lot Really like this course specifically
By Lisa r•
I love how easy it was to understand this course.
By Mishkat Z M•
It was fun learning about customer service. Great
By Gina M•
Lots of great ideas to make call support easier!