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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

16,513 ratings
3,928 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.


Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

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601 - 625 of 3,925 Reviews for Successful Negotiation: Essential Strategies and Skills

By George K

Jan 14, 2018

Totally, a lot of useful info regarding the negotiation's field. We all think we are good negotiators, but you will change your mind after this course. Definetely recommend it!

By Yeniret F B

May 16, 2017

Excelente curso, recomendado ya que te da las herramientas para lograr tus metas en una negociación; ganar es importante pero también que la otra parte sienta que tambien gano.

By Rose O

Mar 30, 2017

Excellent Course for anyone who wants a clearer understanding of Negotiations - great examples used, lecturer is easily understood, and the topics covered are very interesting.

By Anthony K

Nov 11, 2016

This has been one of the most fantastic journeys in my (upper) education! Excellent teaching, great contents, definitely valuable for anyone involved in business relationships.

By Betty T

Oct 1, 2016

Great course. A range of topics are presented in a succinct way. Professor's relaxed and conversational style was easy to understand his examples made the concepts relatable.

By Shubham S

Feb 17, 2016

A very detailed course , effective to develop one's negotiation skills , also focuses on the concepts (for example: mediation) relevant in current/future time,really satisfied.

By George F

Aug 28, 2015

Very useful course! Decided to take it on my spare time after graduating, it definitely has a very broad application. It will definitely come in handy in the future! Thank you!

By Abhishek G

May 30, 2022

i found the class very intresting . using several examples to make the topic easy and teacher was friendly . looking forward to more courses like these in coming days . thanks

By Ahmet E B

Aug 2, 2021

I have found it very useful for myself as it was directly related to my profession. I advise everybody to take this course, which will be valuable also in their personal life.

By Pietro T

Mar 24, 2021

It's a very interesting course, to understand all the rational and emotional elements that any negotiation relies.

Strongly indicated for long Time business professional also!


Jul 11, 2020

Excelente conteúdo, foi além de minhas expectativas, além de abordar sobre ferramentas de negociação, apresenta questões éticas e contratuais, com exemplos reais do cotidiano.

By Yhouga A M

Jan 13, 2020

Probably the best online course with specific topic I've ever joined, glad to hear that my final exam passed because it was too difficult for me. A challenging course for you!

By Kumara D S

Apr 2, 2018

excellent course. useful for everyone interested in negotiation, business and other deal making activities. creates better knowledge to survive some real life situations also.

By Moulham s

Apr 15, 2020

it was an amazing course I had so much beautiful time learning how to negotiate so that will help me in my real life I wish that by the wat .

thanks so much for your knowledge

By Carolina F T

Oct 7, 2019

Very interesting. This certainly will give you a competitive advantage in your career and profession. the teacher was excellent very clear and he knows a lot about the topic.

By Maryam p

Dec 31, 2016

This course is absolutely instrumental for those who want to have a smart negotiation skill, not only in business but also in everyday life when communication is inevitable.

By Ricardo F

Oct 29, 2016

This MOOC provides you important tools that can be very usefull in your life. The course is really well structured, the lessons are very clear and complete. Strongly advised!

By fabian o

Aug 6, 2021

I find this course a peculiar gem in advancing practical skills and proper understanding on the workings of negotiations. I wouldn't think twice recommending it to a friend.

By Mohammed N K

Aug 5, 2020

It is good learn about the Successful Negotiation and now i know how to make a negotiation. And thanks University of Michigan and to the sir who has taken the course of us..

By Andrea H

May 11, 2020

I highly recommend this course, the material provided and the instructor are very clear, which allows you to get a sense of what is required and needed to make a negotiation

By Joseph Q

Nov 23, 2016

Excellent course! The lecture had an engaging style and gave plenty of very useful examples and anecdotes to illustrate points and keep one engaged. Very highly recommended!

By Luiza s

Feb 2, 2022

I loved this course! I learned a lot of very useful information, since why to negotiate to tools to negotiate better. Thank you Profesor George Siedel! Regards from Brazil.

By Sandeep C K

Aug 18, 2015

Well structured with theory subject and related examples/case-studies. I 'm glad that I took this course, it makes me feel better with my negotiations but yet to test them.

By Rejeanne S

May 30, 2020

Great and innovative way to enhance negotiating skills for all Sales professionals or business professionals, in general. Definitely recommend for anyone in those avenues!

By Arthur

May 17, 2020

The teacher is very interesting and the course is well designed. I learned a lot about negotiation even if it wasn't my first negotiation class. I definitely recommend it.