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Learner Reviews & Feedback for Write Professional Emails in English by Georgia Institute of Technology

10,328 ratings
3,298 reviews

About the Course

This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. In this course you will write and revise 4–5 emails, complete several comprehension quizzes and review the emails of other participants. By the end of this course, you will be able to • Improve your overall written English skills • See differences and similarities among the different email formats • Write more effective subject lines and email text • Apply various key language to different types of emails • Correct common errors such as punctuation and capitalization • Study tone and level of formality in emails • Understand how culture affects what is appropriate in a business emails • Write powerful business emails for professional needs...

Top reviews


Jul 27, 2020

I am glad to participate in this course. I really appreciate it and thankful for the coursera team. I also thanks to the professor Mr. Landers who provides wonderful speech and explanation. Thank you.


Apr 23, 2020

I enjoyed every bit of this course. I would recommend all my friends and family members to take this course and learn from this very nicely explained modules on Writing Professional Emails in English.

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26 - 50 of 3,277 Reviews for Write Professional Emails in English

By anant345

Jun 04, 2019

Everyone who wants to gain in-depth knowledge of writing professional emails, then this course is best place to enroll. Instructor is good and the content is also easy to understand.

By Muhammad T

Jul 27, 2020

I am glad to participate in this course. I really appreciate it and thankful for the coursera team. I also thanks to the professor Mr. Landers who provides wonderful speech and explanation. Thank you.

By Marwa K

Jun 23, 2019

It was very helpful and made me be more confident while I'm writing daily Emails to the international companies which I'm in contact with.

By MinhPP

Jun 12, 2019

Very good for the beginner

By Deleted A

Jun 11, 2019

Great Course


Jun 07, 2019


By Yuyou C

Jun 20, 2019

I really like this course since it tells us some rules that are essential to email communication. This course is concise and of appropriate length. I highly recommend people who are currently or will work in a multicultural team/company take this course to enhance email literacy.

By Verónica B

Apr 14, 2016

You can't do the assignments unless you pay the subscription. The founding idea of MOOCs was to make education more accesible. How do you test your knowledge if you can't submit assignments? I understand paying for a certificate, but I don't want the certificate.

By Ghaith S A

Mar 21, 2020

It's a great course with a lot of useful information.

But when I am trying to get my certificate, I get the following error:

"Attempted to fetch PDF but got the following errors:

Could not find signature for instructor Suzi Lee. Please notify the Instructor to upload one."

Could you please fix it

By Alexandru I U

Apr 22, 2019

Lots of spiteful people who will lower your grades on purpose will be reviewing your peer graded assignments. So prepare to resubmit a stupid order cancellation email 3 or 4 times, because some 3rd-worlders will not give you the points you deserved. The sweet part is that you can't do anything about it, you can't contest their review.

By 1802772

Mar 27, 2020

such funny mistakes !!!!

I finished the course since 7 days, Cant download or see my certificate, always the message as below

Attempted to fetch PDF but got the following errors:

Could not find signature for instructor Suzi Lee. Please notify the Instructor to upload one.

for me I have to hit the roof and the system now !!!!

By Ligesh

Mar 27, 2020

It's been a week since I completed the course and yet I am able to download the certificate. I have contacted the support via chat three times and still, they are not able to resolve the issue. They are very fast at collecting the course fee, but not bothered about resolving the issue of the participants.

By Mohamed H A E

Mar 06, 2020

I have a problem in downloading my certificate

Please check my problem as fast as possible.... 😭😭😭😭😭😭😭

By Rafael D

Mar 14, 2016

Gerry Landers, the course instructor, is a true professional of the field. What's more, he is the Teacher. I'm not exaggerating, he is the Teacher in nature. He explains everything in such a manner that everything gets straight to the skill level of unconscious mind, and you, as a student, are able to momentarily use that information in your everyday work.

Also, I'd love to mention here the brilliant team work that has developed the way of delivering the knowledge as effectively. Shootings, changing backgrounds, wallpapers, headlines, sound, slides, bullet points, voice instructions combined with simultaneous written information - to say the demeanor is perfect would be a great understatement. I can judge, since I've successfully lived through quite a number of courses not only on Coursera but also on Edx and have a lot to compare with.

I want to thank all of you, professionals, for such a delivery. And I strongly recommend every person anything interested in writing to join the course "Write Professional Emails in English" with Mr. Gerry Landers. Join the course unhesitatingly because it is worth finishing.

By Hites K

Jun 19, 2020

Hey Firstly, I sincerely Appreciate your guidance like you give me big opportunity to learn. I really enjoyed this course I thought it was well planned and layout for me to learn . the work load just enough so could properly finish everything with enough time learned about topics are not feel overloaded and rushed. Overall I really like this course because all vedio and Assignment are straight forward I got more knowledge from this course about Email like Email Format, how to shortly communicate a objective of email through email text body, I learned the discipline of Punctuation and Capitalization, also learned about the how to write greetings ,subject line and closing with according to message ( mood and emotions) of email, how to make a connectivity between subject line and Email Text body so there I'm so many things are learned and Explore. Hopefully, I can proper use them in real life to write a Professional Email.

Again , many many thanks for your guidance.

Thank you so much .

By Iryna S

May 19, 2020

In my opinion, course "Write Professional Emails in English" is very useful, it includes a lot of necessary information. On the other hand, this course is a quite concise and efficient. There is not overkilled information in the videos, they are clear and well structured. The tasks for control are creative and practical geared. There are numerous additional resources for deep learning of the subject. I am appreciative to the teacher – Jerry Landers who was highly professional, polite, and really positive person, as well as a beautiful lecturer. Thanks course team and fellow learners for quick feedback. I would like to recommend this course to other learners.

By Taslim A

Oct 28, 2019

Subject: Appreciation and thanks for assistant

Dear Professor Gerry Landers,

My name is Taslim Arif. I am from India.Recently, I received my Bachelor's Degree in Computer Science and Engineering from Lovely Professional University. I would like to thank you and appreciate your effort that you put on this course. Please also assist me further. It was a great pleasure and blessing for me to learn from you. Certainly knowledge gained from this course is going to improve my email writing technique.

Thanks again.

Best wishes,

Taslim Arif


By aya A e

Oct 09, 2019

the course is very good for beginners or who actually work . the course makes me more professional and improves my writing skills and the clients reply on my emails more than before. the course specifically strength some points such as : how to choose the subject line based on the content of the email and the introduction of your email is very important because the receiver will motivate to open and read your email when he find the right subject and your purpose of the email.

thank you for providing this awesome course


Jun 12, 2020

It's an amazing course. I recommend this course to everyone. I can tell you from my experience that before attending this course I knew very few things about email writing but after completing it I have gained confidence in writing professional emails. Even if you know nothing about email writing, after completing this course you will be able to write any kind of email. I am really thankful to Mr. Landers, Georgia tech. and Coursera for providing such an amazing course. Thanks a lot.

By Georgios K

May 20, 2020

Mr. Landers thank you for your course. I can advice this course to everyone.

I would like to mention the three most important elements when I would be writing professional e-mails: 1) read and check before sending an e-mail, 2) the e-mail should have the following sections intro, development, and conclusion, 3) and be brief and clear. Last the best advice that I received was to keep my own language when I write an e-mail. This make the e-mail communication an authentic one.


Mar 29, 2020

I have learned a lot from Coursera and grateful for my tutor and other mentors. Thank you Georgina Institute of Technology. I would recommend so many friends, family members to study online using Coursera site. This course has benefited me so much, I have corrected all the errors I would make while writing and replying emails. Looking forward to learning another course from this site. May the Lord bless you abundantly. Thank You! Best regards, Kanji Christine.

By Günter S

Apr 09, 2019

This course was helpful for me and I guess it would also be helpful for a couple of colleagues coming from 20 different countries. I felt a little bit unhappy not to know how peer reviews are selected that were offered to me. On the other hand I had to wait for necessary peer reviews even if I reviewed a lot more than needed. It might be a good idea to give those a prefereble chance to get a review that do a lot of peer reviews for others.

By Sumbal S

Jun 06, 2020

How interesting was the experience to learn the professional Email writing skills. After taking this course, it has increased my confidence in writing email. I appreciate your way of teaching and knowledge. It has enhanced my knowledge and capacity, and now i'm looking forward to resume my office again after the lock down situation, which i hope would come to an end soon.

Wishing best of luck to you and your team!

Sumbal Salamat

By Rossella N

Apr 24, 2020

I enjoyed this course, classes are short and they go straight to the point. Attention never falls. I have "taken away" many tips to improve the way in which I write my professional emails. Very interesting., very useful. I strongly recommend it. Last, but not least, the peer's reviewing assignments lead learners to engage, making efforts to express theirselves meeting people of different cultures. Five stars!

By Nusrat H

Jun 08, 2020

I am glad that I made a wise decision to enroll myself in this course "Write Professional Emails in English". Email writing is an important part of our daily work. I learned a lot from this Coursera course. I really appreciate our respected professor & mentors, appreciate the way of teaching with their effort, and providing us this valuable course. Looking forward to having more courses like this in Coursera.