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Learner Reviews & Feedback for Psychological First Aid by Johns Hopkins University

16,238 ratings
3,963 reviews

About the Course

Learn to provide psychological first aid to people in an emergency by employing the RAPID model: Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition. Utilizing the RAPID model (Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition), this specialized course provides perspectives on injuries and trauma that are beyond those physical in nature. The RAPID model is readily applicable to public health settings, the workplace, the military, faith-based organizations, mass disaster venues, and even the demands of more commonplace critical events, e.g., dealing with the psychological aftermath of accidents, robberies, suicide, homicide, or community violence. In addition, the RAPID model has been found effective in promoting personal and community resilience. Participants will increase their abilities to: - Discuss key concepts related to PFA - Listen reflectively - Differentiate benign, non-incapacitating psychological/ behavioral crisis reactions from more severe, potentially incapacitating, crisis reactions - Prioritize (triage) psychological/ behavioral crisis reactions - Mitigate acute distress and dysfunction, as appropriate - Recognize when to facilitate access to further mental health support - Practice self-care Developed in collaboration with Johns Hopkins Open Education Lab....

Top reviews

Feb 9, 2017

A very helpful course and full of practical information for persons interfered with disaster relief and crisis intervention as this course has a well- planned syllabus and really informative vignettes

Oct 12, 2020

this opened my mind towards intervention needs in a catastrophic event. something like this is required more than ever now. the content of the course was very good and thorough. very nicely explained.

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Aug 10, 2016


By Kathleen C

Jun 18, 2020

I thought the instructor was good, interesting, and professional. I did learn some things, but it was beyond rudimentary. For instance, the simulations dealt with only one situation, in which "Gina" was only mildly distressed to begin with (almost "eustressed" to use my new vocabulary). A variety of situations would have been much better. Also, the real life video, about the fire and those who experienced it, was fine, only the professor never weighed in or discussed the assessment and prioritization of the different people. I really missed this, because this one incident would have covered a lot of the ground that I missed in the simulations.

On the whole, I believe you could have put in a good deal more work in order to make this a stellar course, without making it much longer or impossibly difficult for beginners.

By Eric A

Aug 20, 2020

The information contained in the course was very valuable to anyone dealing with victims of highly stressful events.

I personally found the scenarios to be too forced, un natural.

The real life footage and the feedback from actual victims /first responders was excellent.

The assessment questions were the main reason for not awarding more stars. I found many to be ambiguous, perhaps equivocal. There was, in my opinion, too much emphasis on definition of terminology.

Some of the dialogue was too saccharine for our culture (Australia) -for example I could never use the phrase

"May I reach out to you?"

Overall ,thank you for some excellent thought provoking information. Well done.

By Kahtan A

Aug 8, 2017

It is a good course and foundation for PDF.

I think you push & consist to make it in RAPID acronym !

such as Assessment and Prioritization can be in a one phase.

Prioritization sometimes were mentioned as Triage (which is easier but T letter is not RAPID)

introducing so many tools were confusing me, e.g. i don't know what to use Risk or Evidence based in prioritization

the scenario was Awesome, course language was clear but too many tools were confusing.

Finally, I would like to thank you so much for making this important course available.

By Dawn L

Nov 29, 2020

I feel misled - at no point before or during the course was it mentioned that the certificate would have to be purchased. On the cover - there is mention of "a sharable certificate". After completing the course, and searching high and low for how to print my certificate, I now understand if I want to have my certificate I must part with USD 50. That's unfair. How can prove to people, employers and the Allied Health Practitioners Council that I am capable?

However - useful content.

By Adam R

Apr 26, 2020

The course overall is good. I thought it would be more about PTSD and helping those who have went through a psychological hardship personally, not necessarily about big disasters such as fires, terrorist attacks and other things. Overall the course was cool but I wouldn't say it was the most immersive or the most impressive course I've taken. I'd do it if you are interested in the topic and the amount of time it took was roughly nothing (about 4-6 hours).

By Parth P

Jun 2, 2020

The MCQ quizzes could use work. I felt that the quizzes were too short and the options and questions themselves gave hints to what the answers might be, which I feel may put into question the validity of grades. I think that I was able to score higher than I should have because of this. Adding more questions per quiz and altering the options to make it a little tougher would definitely bump my review to a 5 star. Course material is excellent though.

By Ayesha K

May 19, 2020

The general premise of the course is one that I think is important to address, but I expected more from a Johns Hopkins course. Even for a rudimentary course, there was a lot of repetition. The professor was not that engaging and the slides that accompanied the lectures were dry and didn't add anything to the material itself. Some of the quiz questions were awkwardly worded. I learned a little from the course, but I had expected much more.

By Miguelboston1

Jun 14, 2020

material was interesting and relevant. Module quizzes were worded in confusing terms. Questions seemed more based on verbiage than on an understanding of the concepts learned. The course gave me an overview but doesn't leave me feeling confidence in moving forward into this arena. I would need more follow-up training and practice before considering entry level situations requiring these skills

By Triana B

Jun 11, 2020

The information was extremely valuable and very well explained, but the presentation was unappealing and not very engaging. Personally, a person reading a slide is the easiest way to lose me. Also I would have appreciated more than one example of intervention, instead of reviewing the same one over and over. Nevertheless, I am very grateful this course exists.

By Prasun B

Jul 26, 2020

Course content and presentation was very good. Thanks a lot to the instructor. But I was little disappointed to see that the certificate was not well-designed. The long note at the bottom was out of the lower border. Please redesign it so that I can download a nice certificate.