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Learner Reviews & Feedback for Leading Healthcare Quality and Safety by The George Washington University

1,133 ratings

About the Course

Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement. Pawlson, g. & Johnson, J. (2021). Advancing Health Care Quality: Protecting Patients, Improving Lives. DEStech Publications Inc. About The George Washington University School of Nursing Ranked among the top nursing schools by U.S. News & World Report, the George Washington University School of Nursing educates and inspires nurses to provide high-quality, compassionate person-centered health care. The school develops leaders actively engaged in health promotion, patient advocacy and healthcare innovation, and prepares exceptional nurse educators who pursue quality and advance the profession. The School of Nursing is committed to improving the health and wellbeing of people and communities locally, nationally and globally. The school values lifelong learning and its students advance nursing practice, leadership and education as they make a difference in the world....

Top reviews


Apr 26, 2022

I enjoyed the course. I am more motivated to get things right with regards to patient safety and the quality of healthservices. The tutors talked so convincingly and clearly. I will take more courses


Mar 21, 2021

Excellent online course and thank you for the excellent speakers. I really learned a lot throughout this course. Which I will take with me and apply on our unit to improve our quality and safety.

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151 - 175 of 320 Reviews for Leading Healthcare Quality and Safety

By Mandeep S

Apr 21, 2020

An excellent course and teaches you a lot. Puts you on the right path for further learning


Feb 26, 2021

Gerçekten çok eğitici bir kurstu,yanlış bildiğim bazı konuları kurs sayesinde düzelttim

By Rupali D

Feb 9, 2021

Thanks for great apportunity for learning Leading Healthcare Quality and Safety course

By Mativenga B

Oct 4, 2020

This is a valuable course towards improving quality and safety in healthcare settings.

By Ackrion M

Apr 25, 2021

Excellent Course! I learned a lot about quality improvement and safety in healthcare.

By Rushdi A H

Aug 2, 2020

It was a fun course and taught me more about the healthcare systems and its qualities

By Mohamed A

Jul 25, 2020

It has been informative and educative indeed. I have appreciated the time invested.

By mohammad s

Sep 4, 2020

Excellent and necessary course I do like the instructors may allah bless you all

By Haris P

Feb 6, 2023

I got a chance to Learn New Things, Thanks to THE GEORGE WASHINGTON UNIVERSITY

By Ashraf A M

Jan 5, 2021

GREAT COURSE the material and the lectures were very useful and descriptive.

By Phillip L

Dec 5, 2019

Fantastic Quality Improvement Course with all expectations met. Thank you!

By Jun M

Feb 27, 2021

This course is great materials to study Quality Improvement in hospitals!

By Dr F M S

Sep 11, 2020

a great course for everyone who believes in quality and patient safety...


Aug 29, 2020

Very informative

Thanks to course instructors, GW University and Coursera.

By Mahmoud A

Oct 11, 2020

Super helpful , it’s a great opportunity to be part of something bigger

By Annabel P C O C

Jul 20, 2020

This is one of the best online course. I learnt a lot. Thank you COUSERA

By Frederick A

May 31, 2022

The course was well taught and the additional resources were excellent.

By Rayan M I

Jul 1, 2022

Really informative and has incredible instructors. Loved this course!

By Ade E

Nov 17, 2020

This course was full of insightful knowledge! very sound and wealthy.

By pooja n

May 21, 2021

very informative and presented in an easy and understandable way.

By Kanchana M

Jun 16, 2020

very excellent course and the pattern of teaching was world class

By Paulus R W A

Nov 5, 2020

this course very good and thanks for coursera and the instuktur.

By Ricky A

Sep 24, 2020

Excellent information for anyone in the medical quality field.


Jul 29, 2020

Ideal introductory course into the field of healthcare quality