Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement.
Leading Healthcare Quality and SafetyThe George Washington University
About this Course
Syllabus - What you will learn from this course
Establishing a Framework for Quality & Safety
Safety as a First Principle of Quality
Measures & Measurement
Quality and Safety Improvement Science
- 5 stars78.50%
- 4 stars18.85%
- 3 stars1.85%
- 2 stars0.52%
- 1 star0.26%
TOP REVIEWS FROM LEADING HEALTHCARE QUALITY AND SAFETY
Good course that provides some deep insight into the healthcare system. Quizzes are pretty easy though and are really about memorization more than applying your knowledge.
I enjoyed the course. I am more motivated to get things right with regards to patient safety and the quality of healthservices. The tutors talked so convincingly and clearly. I will take more courses
Excellent online course and thank you for the excellent speakers. I really learned a lot throughout this course. Which I will take with me and apply on our unit to improve our quality and safety.
The course content is excellent. Thanks to Coursera, to allow me to complete this course, "Leading Healthcare Quality and Safety". The certificate is more useful in enhancing my career.
Frequently Asked Questions
When will I have access to the lectures and assignments?
What will I get if I purchase the Certificate?
Is financial aid available?
Can I earn Continue Education credit for this course?
More questions? Visit the Learner Help Center.