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Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

4.5
stars
3,064 ratings

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews

CM

Oct 20, 2020

Good overview of negotiation. I liked that the instructor gave an outline of what she would cover in each video, covered each topic and then gave a summary of what was covered.

AG

Jan 29, 2018

I am new to Coursera and this is my first course. I found it very helpful in the current area of work. The detailing is good and the concepts are practicable.

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201 - 225 of 524 Reviews for The Art of Negotiation

By LEIDY G

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Oct 25, 2020

In an excellent tool for learning.

By Sunil R

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Aug 5, 2020

Nice Information and Presentation.

By Karishma S

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Aug 3, 2025

Great Course to test our skills

By David O A

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Jan 29, 2021

Highly informative and engaging

By Julio C

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Dec 24, 2020

A very good and concise course.

By Emre A K

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Dec 15, 2020

Very beneficial course, thanks!

By Prakash B

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Sep 4, 2020

Knowledgeable and negotiable 😂

By Jignesh J

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Jun 20, 2020

Very Useful and Creative course

By Aasim B B

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May 2, 2020

quite informative and well put

By Parul S

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Apr 11, 2018

It was a good learning course.

By Yadunandan

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Oct 10, 2016

Very effective way of teaching

By Miriam E R H

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Aug 9, 2016

los temas son muy interesantes

By Ubirajara A T S

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Jan 27, 2016

Very good course, I recommend!

By M.Akhtar f

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Nov 16, 2020

Very concise and informative!

By Dani C

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Apr 27, 2017

Very powerfull, thanks a lot!

By Suliman S A

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Jul 9, 2023

دورة

رائعة شاكر ومقدر للجميع

By ANTO J D

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Aug 26, 2020

Great course, for beginners.

By HessaAlblooshi@etihad.ae

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May 12, 2020

I have learned something new

By Ramesh B

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May 16, 2018

Good to know the Negotiation

By RITHEESH V V

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Jul 13, 2020

Excellent & Looking Forward

By Edgar M

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Oct 13, 2016

Well done with good content

By Nguyen T D

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Nov 28, 2019

This is a wonderful couse

By Ahmed M

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May 7, 2023

it was an amazing course

By Namrata R

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Sep 21, 2020

This course is too good.

By Tony G J P

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May 16, 2019

nice course. very useful