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Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

4.5
stars
3,064 ratings

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews

SE

Sep 4, 2015

succinct, down-to-earth and focused on the essentials - just what I wanted and got! However, certainly no substitute for a negotiation course e.g. as part of an MBA. Overall a bit colourless.

VU

Sep 9, 2015

Best short and brief video as well as presentations. It helped me lot to learn new styles and approches towards "negotiations" which is part of daily life these days. Thanks to the team and Coursera.

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426 - 450 of 524 Reviews for The Art of Negotiation

By TAN , H (

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Mar 23, 2021

The lessons are well iterated and discussed.

By Sameed K

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Nov 10, 2019

The videos could have been more interactive

By Badr-Eddine A

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Jul 9, 2020

Parmis les meilleurs cours de negociation

By Andrew K

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Jan 29, 2016

Very good. Could use more on soft skills.

By Bassam D

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Dec 10, 2015

Good Course. Topics are well explained.

By Arieh R M S

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May 18, 2016

Es un gran curso, con ejemplos claros!

By HASNAT S

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Dec 1, 2021

it helps with basics of negotiation

By Sebastian S

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Dec 3, 2019

mas ejemplos de casos prácticos.

By Владислава К

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Apr 10, 2016

The course is mostly theoretical

By Mark F M

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Oct 18, 2015

Useful Course, very informative.

By Teja K

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Apr 1, 2019

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By Jasper

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Dec 16, 2020

Very Informative and Practical

By prasad h

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Sep 20, 2020

how to negotiate in right way

By Erwin L

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Nov 24, 2020

Quizzes are very challenging

By Smruti R D

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Aug 14, 2020

better to have some examples

By Hassan M H

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Dec 3, 2017

Great Knowledge and subject

By Tak M M K

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May 24, 2021

Great and helpful course!

By Kendall N

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Oct 21, 2022

Wonderful content

By RAMLATH K

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Aug 5, 2020

AN AWESOME COURSE

By Mac L G

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Jan 6, 2016

Excellent course!

By Luiggi B G

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Nov 8, 2020

Excellent course

By Md. N H

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Jul 29, 2020

Effective course

By Romain H

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Aug 11, 2015

Missing examples

By Rachit N

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Jan 16, 2020

realistic goals

By Ecila A

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Aug 27, 2019

Great Lecture