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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,740 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

JW

Apr 14, 2023

Not only did we learn essential marketing information, but this course contained job hunting tips that I think everyone should learn. I'm really glad they were included here.

BH

Sep 13, 2025

This course is exactly the right thing. It teaches the most applicable, real world knowledge and skills needed in accurate timing with current trends and technologies.

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1051 - 1075 of 1,128 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By RIRIS Y

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Sep 5, 2024

super awesome to learn with coursera

By Adeyinka O

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Jan 26, 2025

Wonderful course. i learned a lot.

By MARIA G G D N

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May 13, 2025

muito legal, adorei, mandem mais.

By Nishpriya.S

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Dec 19, 2024

very good and effective to learn

By Lopez L F

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May 12, 2025

puede mejorar la practicidad

By Michella L

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Apr 6, 2025

Very useful and educational

By Kacho T

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Mar 31, 2025

this course taught me a lot

By Haseeb K

•

Oct 23, 2024

haseebkhalil5257@gmail.com

By Sanjana R

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Oct 16, 2024

Good learning experiences.

By Monica A

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Aug 3, 2025

Me gusto mucho el curso

By MOHAMED M M

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Mar 16, 2025

It was amazing course

By Ailin

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Aug 16, 2025

Una gran experiencia

By Bibi z

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Aug 18, 2025

Everything was good

By Mujtaba H

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Jul 3, 2022

this course is good

By A. S

•

Jan 29, 2024

It was pretty good

By Alanoud t a

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Sep 28, 2024

Thanks for this

By Elida U

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Mar 8, 2025

muy buen curso

By Nitin M

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Jan 18, 2025

Amazing Course

By Ricardo S

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Jun 25, 2022

Nice approachc

By Ngo T N H

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Nov 21, 2024

It is useful.

By Bhavya G

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Jul 11, 2024

good to learn

By hamza m

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Aug 18, 2022

great course

By Swega N

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Jan 18, 2025

interesting

By Sunny B

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Nov 3, 2024

nice course

By Nishan S

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Jun 28, 2024

must choose