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Learner Reviews & Feedback for Mediation and Conflict Resolution by ESSEC Business School

4.7
stars
792 ratings

About the Course

Mediation is a crucial means to reaching peaceful and agreed solutions in today’s world – on an international, political, industrial, peace-keeping or social level. With the course you will be able to choose and lead a mediation process. You will gain a deeper understanding of workplace and international conflict resolution. Fundamentals of Negotiation are required to complete this MOOC. You can acquire them through our MOOC "Negotiation Fundamentals". After this course, you will be able to: Define what a mediation is and choose when to use it; List different types of mediation; Identify typical challenges and difficulties that most mediators face; Choose the adequate strategies within a repertoire of options; Identify the do’s and don’ts in mediation. This MOOC offers video lectures from leading experts, interactive questions, case studies, practice and graded quizzes. Designed as a logical follow on from the suite of ESSEC IRENE online courses in negotiation, this course about mediation and conflict resolution teaches a whole set of additional skills and approaches. Developed by one of Europe’s leading institutes of research and education in negotiation and mediation, ESSEC IRENE, this course provides you with a meaningful and effective bouquet of practical cases, tools, approaches and skills to put your mediation into high-impact practice....

Top reviews

CM

Apr 5, 2023

Very clear, each module follow on logically. All very comprehensive and good questions and assessments.

HZ

May 13, 2020

Perfect for someone interested in Mediation & Conflict Resolution!

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76 - 100 of 193 Reviews for Mediation and Conflict Resolution

By Douglas H

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Aug 2, 2025

Very Meaningful information

By Wilson P P M

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Nov 12, 2024

Muy completo y edificante

By Fabian E D L

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Jun 24, 2024

Muy fructifera la unidad

By Sebastian R T

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Jul 5, 2025

muy bueno eh importante

By adarsh k

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Oct 6, 2020

ENLIGHTENING EXPERIENCE

By Anna P

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Sep 9, 2019

very interesting course

By York F L A

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Sep 18, 2025

EXCELENTE CAPACITACIÓN

By Rajesh G

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Jun 22, 2018

It was nice and lucid.

By Nergi M G D

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Nov 11, 2025

excelente informacion

By Maria J P P

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Mar 20, 2025

INTERESANTE EL CURSO

By Winston A W

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Aug 8, 2020

Excellent, thank you.

By Sandra M U C

•

Oct 29, 2024

EXELENTE APRENDISAJE

By Angela M G C

•

Jun 14, 2021

It was interesting.

By José L M F

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Oct 24, 2020

Wonderful course !!

By TAWES R

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May 8, 2020

Très exceptionnel.

By George S

•

Jan 11, 2024

Excellent course!

By Diego A A P

•

Jun 26, 2022

Relevant content.

By Daniela A U T

•

May 20, 2025

buen aprendizaje

By Yineth L A H

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Mar 10, 2025

excellent course

By Seybou K

•

Feb 9, 2024

Très interessant

By Yessica C M

•

Oct 12, 2023

curso muy genial

By Nazim G

•

Dec 9, 2020

Excellent course

By Daniel E V B

•

Nov 16, 2025

excelente curso

By Juan P B A

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Sep 19, 2025

muy interesante

By Ruby G L C

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Dec 1, 2024

Excelente curso