Chevron Left
Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,794 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

DT

Jul 23, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

BH

Sep 13, 2025

This course is exactly the right thing. It teaches the most applicable, real world knowledge and skills needed in accurate timing with current trends and technologies.

Filter by:

1026 - 1050 of 1,141 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Maria V G

•

May 9, 2024

High relevant cours with regards to customer loyalty and with regards to the construction of own elevator pitch and how to comunicate and show what we've learned in the cours.

By Tamir W

•

Apr 18, 2024

Very educational.Discussion board is not the type of forum I thought it would be but at least you can learn a new skill set that will matter for you in the future.

By MATHEUS D N B

•

Jun 9, 2025

O curso e muito bom, me ajudou a entender coisas que eu não sabia sobre o marketing digital, o curso e bem longo mais da pra estudar e aprender bastante.

By STAGE P H M K (

•

Jul 6, 2022

I think some moments are too specific and may vary in a real life. But overall I am glad I had such a chance to get this knowledge and certificate.

By Aravind G

•

Jun 5, 2025

ONE OF THE BEST THINGS THEY DISSCUSSED I HAD SOME DOUBTS ABOUT THE HOW CAN WE DO PROJECTS WITH THIS MODULE WE HAD COMPLETED SUCCESFULLY THANKS

By Anieti U

•

Apr 19, 2025

Its a wonderful class..its deep and filled with evidential knowledge. I really enjoyed. It really expanded my mind and made me marketable.

By Ви М

•

Jun 26, 2023

It was interesting, a lot of practice and insights, but... no feedback about practical tasks from professionals (I relly hoped to hear it)

By Harparamjot S

•

Oct 19, 2024

Was an amazing learning journey. This course is well structures and well articulated. I thank the team of Teachers.

By May C T

•

Jun 16, 2024

This course is really effective for me because I get to know and I feel like that I am in unknown world.

By veni A P

•

Dec 9, 2024

it was helpful to get many information and gain knowledge about develop customer loyalty online

By MARILIA D O S

•

Jun 9, 2025

Muito oportuno. Conhecimento em marketing digital e comércio eletrônico. Bem interessante .

By Jassaï M

•

May 23, 2025

This program enhanced my skills and open my eyes to the digital world. I'm very satisfied

By Jan S

•

Jul 26, 2022

I enjoyed the cource. I gave a 4 stars becasue some of the test questions were not clear

By Ravipa P

•

Oct 20, 2024

overall is good. but a little bit overwhelmed on the last part(portfolio and interview)

By Erich O

•

Jan 31, 2025

necesita traducirse mejor, ya que algunos terminos no son iguales en los cuestionarios

By Larissa P

•

Oct 8, 2025

Só tive dificuldades em algumas tarefas por não ter tradução, no mais foi muito bom!

By Sumi B

•

Mar 24, 2025

I'm Very enjoy my course In Google Digital Marketing & E-commerec Coursera courses

By Lady V

•

Jan 1, 2024

Me gustaria que se mostraran mas ejemplos antes de una tarea que debemos realizar.

By asmaa i m a

•

Nov 30, 2022

nice course to understand but a long course that I have a little of time to learn.

By Param G

•

Apr 3, 2025

Mentorship guidance, if possible, can make it more convenient to solve the doubts

By Alejandro P

•

Jan 15, 2023

Reviews all the necessary topics to understand how digital marketing works

By Maria A

•

Sep 28, 2022

I like it a lot! Very usful and complete! Thank you to all the teachers!

By Roxana T

•

May 28, 2025

La traducción a español debe mejorar, realmente la temática excelente!

By Rolando M O

•

Sep 15, 2022

Great course for new digital marketing and e-commerce learners

By bhavik r

•

Mar 26, 2024

Good Content and Practical very well explain each topic