Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
TR
May 12, 2020
Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.
DP
Mar 5, 2018
Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.
7451 - 7475 of 10,000 Reviews for Technical Support Fundamentals
By Stanley L
•May 2, 2019
Good course content but please include a summary PDF of all the slides used in the course for revision purposes
By Bryan M
•Jan 23, 2019
This course builds a great base for the understanding of the basic knowledge of a Technical Support Specialist.
By Deleted A
•Jul 29, 2018
Very help. Felt like a refresher for information I already knew and enjoyed learning some new concepts as well.
By vishnu
•Jul 19, 2018
This is one of the best course I have ever taken . Labs are really awesome and explanations are clear to follow
By John N
•Apr 23, 2018
I’m a former IT consultant from 15 years ago. This course is a great overview and introduction into IT support!
By Jesus E J
•Aug 14, 2025
Very informative, and this course does a great job at breaking down the fundamentals of information technology
By Fernando
•Apr 8, 2025
Excelente en el contenido y muy claro los temas, para alguien que va empezando en este rubro de la tecnología.
By Mikhail L
•Feb 25, 2025
Detailed and easy to understand even for very beginner. But still useful for those who know some basics in IT.
By Nenye L
•Feb 11, 2025
This course has really opened my eyes to the things i don't know about IT support. i fine the course inspiring
By judica k
•Jun 17, 2024
Thanks google for Good course i hope can help me to start living again after loosing hope in gaining knowledge
By Deleted A
•May 12, 2024
very easy to follow along. At times it does spend too much time on certain topics but overall very good. 4.8/5
By Melissa M
•Jun 10, 2023
I enjoyed the process. It was very insightful and detailed. I will definitely recommend to family and friends.
By His a
•May 1, 2023
The course was well organized and thorough it helps you to learn the fundamental skills of an IT Support role.
By Ambrish K
•Mar 26, 2023
This is an excellent course to understand the IT into from zero to deep and love the way course is customized.
By Joseph O
•Oct 8, 2022
Want to say a big thank you to Coursera, you have really helped me in kickstarting my IT career on a new level
By Ramon B
•Jun 27, 2022
alot of great information learned that I didn't know about, made course easy to understand and gain knowledge
By Firoz A
•Jun 24, 2022
I am very much happy about this learning path by Google with Coursera.
Thank you all
Thanks for this opportunity
By kevin v
•May 19, 2022
This was awsome. Ive taken some other classes on coursera that should be looking at your work as an example!!!
By Paul N
•Jan 22, 2022
One of the best decisions I made! I would highly recommend this to anyone who wishes to begin their IT career.
By Harsh P
•Jan 19, 2022
Google IT Support course is a beautifully curated course for beginners that you you will find on the Internet.
By Rebecca G
•Jan 14, 2022
I really enjoyed this course because it started at beginner lever, like I hoped it would! Excited to move on!
By AGOGO G
•Dec 29, 2021
I am grateful to the teachers in this course and to Google it was an enjoyable experience. Thank you very much
By Aleksandra B
•Nov 22, 2021
I am very satisfied with the course - Everything was very well explained with a lot of examples and exercises.
By Steven G M J
•Nov 5, 2021
Easy to follow and concise first course to give you an idea of what you will be learning in the later courss.
By Adolphus T
•Oct 18, 2021
This course has been awesome so far, thanks to Google and Coursera for providing such an amazing course to us.