Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
ST
Mar 24, 2022
Very good overview that was quite informative. I appreciate the format of the course with the videos, quizes, discussion and assignments. I look forward to the next courses and completing the program.
MS
Dec 24, 2022
I am satisfied with the course and the material that was presented. I liked the fact that the teachers were actually employees at Google and had firsthand knowledge of being an IT Support Specialist.
6926 - 6950 of 10,000 Reviews for Technical Support Fundamentals
By Brent S R
•Jan 25, 2018
Very interactive. Feels like you have a teacher and everything is explained very well adn easy to grasp. It's awesome!
By samuel c
•Aug 20, 2025
A very good starting point to understand IT. Great for beginners like me and it goes in a lot of very useful details.
By fatima z d
•Jul 20, 2025
A big thank you for this course! It was well-organized and full of practical knowledge. I truly appreciate your work.
By Marilyn D
•Apr 24, 2025
I appreciated that this course provided a lab it helped to apply the lesson overviews. I would recommend this course.
By Nick C
•Mar 4, 2025
very interesting and engaging. Made me feel encouraged and confident in my ability to tackle the rest of the courses!
By Layla J
•Feb 1, 2025
This course was a wonderful introduction to IT support. It made me feel like my goals and aspirations are attainable!
By Zoe Z
•Aug 30, 2024
Lots of clear videos, visuals glossaries. A nice overview of the industry for people getting started in Tech support.
By Paul J
•Nov 18, 2023
i really enjoyed the class and tlearned alot of new things and hope in the future to get in torch. Thanks google team
By Steven P
•Sep 13, 2023
I like it, I learned the foundations, I have learned in the past but its been so long that this was a good refresher.
By Rizwan U H
•Jul 30, 2023
An Amazing course from best professionals. Thanks Coursera, Google and IRM for providing such an innovative platform.
By Anthony m
•Jun 29, 2023
Has help me to appreciate more on how technology has advanced and learn a lot about troubleshooting. Thank you Google
By Dimitrios D
•Apr 10, 2023
Just started my courses. The teaching method looks so easy and understandable
Exceptional job gentlemen !!!
Thank you
By Suthirak P
•Feb 8, 2023
Introduce you to a lot of the basic of IT. The video production is high as well. Really fun to go through the course.
By Zamir Q
•Feb 8, 2023
this course taught me to think like google. I learned how to act and behave like a primary IT professional. thank you
By Skyler E
•Oct 17, 2022
Nice intro for IT, good basis for terminology alongside good foundation to expand upon the complex subjects further.
By Luis A
•Oct 11, 2022
Helped me understand the foundations of a coumputer architecture and give an overview of the technical support role.
By Macedo J
•Aug 18, 2022
Ótimo curso para imergir na tecnologia da informação. Somente acessando você terá a sensação que eu senti ao praticar
By Sabbar B Z E
•Aug 1, 2022
(Google IT Support Professional Certificate)
It requires time, dedication, and commitment, It was worth it...Excellent
By cyril c g
•Aug 1, 2022
This course is very inhteresting and i can say i have the basics of all the it courses out there through this coursse
By Daphne K
•Jul 23, 2022
Very infomative and motivational. Best take away was I may not know all of the answers but I am excited to find them.
By Amaan M
•May 7, 2022
It's really very nice course and very helpfull to students and any one who want a growth and change in their career.
By Trinh A N
•Apr 25, 2022
Great course! Highly recommend this for anyone who is interested in learning about how computers and IT support work.
By diallo a
•Mar 31, 2022
I really love this course. I have learned very useful things about binary code, customer service, troublshooting, ...
By Atila S
•Feb 21, 2022
Thought it would be hard, really motivating to see how easy it was. Good intro topics to begin with, nice work team!!