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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,754 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

DT

Jul 23, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

BH

Sep 13, 2025

This course is exactly the right thing. It teaches the most applicable, real world knowledge and skills needed in accurate timing with current trends and technologies.

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301 - 325 of 1,131 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Moswer H

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Sep 15, 2022

Good content which will be very effective in real field!!!

By Jorge e v

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Jan 19, 2023

thanks google and coursera for this excelent certification.

By Serosh S

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Oct 27, 2022

iits really v helpfull ,impressive and knoelwdgefull course

By Muhammad N M

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Jul 17, 2023

an amazing expouser that i have achived from this course .

By Elisa C

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Nov 15, 2022

What a great course! It was easy to understand and follow.

By Leticia Z

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Jan 24, 2025

Very informative and loved the format of all the courses.

By Akash J

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Aug 4, 2023

Customore loyalty is most important. its a brand success.

By Sarah W

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Oct 5, 2022

Thank you for a very educational and learning experience.

By Maritza A

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Oct 15, 2024

Excellent hands-on exercises and tips for the real world

By Joy V

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Mar 20, 2024

Comprehensive and provides a lot of additional resources

By Melissa V

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Apr 25, 2025

This Course really prepares your for applying for jobs.

By Chinenye U A

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Dec 10, 2023

IT WAS AN AMAZING LEARNING EXPERIENCE WITH GOOGLE STAFF

By Mula A

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Oct 9, 2023

One of the best courses I took. Great effort. Thank you

By Prapaporn N

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Jan 5, 2023

It's the first course I completed, thank you very much.

By Marcela M

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Sep 1, 2025

Excelente! Muy acorde a la actualidad y muy explicito.

By Geovanny S

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Jul 11, 2025

Excelente curso, te brinda una visión amplia del campo

By Muhammad S B

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Nov 30, 2024

very informative or learning programme boost my skills

By Kanruethai T

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Dec 10, 2022

Very good course , very appreciate and love it so much

By Florin C

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Dec 10, 2023

Such a comprehensive and outstanding course! Amazing!

By David S G

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Jan 25, 2023

Loved it. A great way to end the certificate program!

By pratibha k

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Jun 19, 2025

Great course and wonderful platform for Career path.

By James H C T

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Sep 7, 2024

Thank you so much. I've learn a lot in this program.

By Roshni

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May 31, 2024

Best oportunity in my experience a digital marketing

By Bilal A

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Dec 6, 2023

Definitely the most important course of the program.

By Ashok J

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Nov 19, 2023

Resources to prepare for job interviews were awesome