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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,681 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

HH

May 24, 2022

Excellent course and the instructor is amazing! Definitly recommanded for people who want to learn more about design research, ux process and get a more professionnal perception in user experience.

TS

Aug 27, 2021

​Research is not my stong suit, and it was a challenge for me to get through this course. Now that I've completed this portion I have developed a new appreciation for UX research and design.

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By affanux

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Oct 26, 2025

awesome

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Jan 5, 2025

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Dec 17, 2024

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Aug 7, 2024

amazing

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May 29, 2024

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May 17, 2024

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Jan 6, 2024

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Oct 5, 2023

Thanks!

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Sep 21, 2023

helpful

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Aug 12, 2023

Superb!

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Aug 11, 2023

a,azing

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Jun 8, 2023

awesome

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Feb 15, 2023

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By Diego K

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Feb 8, 2023

Great!!

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Jan 27, 2023

loveeee

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Oct 12, 2022

niceee

By Carla B

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Aug 31, 2022

Awsome!

By Ibrahim M

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Aug 1, 2022

PERFECT

By ahmad a

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Jul 26, 2022

perfect

By Rekha K

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Jun 27, 2022

Awesome

By Julian G

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Jun 26, 2022

awesome