Name: Negotiation, Mediation, and Conflict Resolution - Capstone Project
Brand: ESSEC Business School
Availability: OnlineOnly
Rating: 4.8 (65 reviews)

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Learner Reviews & Feedback for Negotiation, Mediation, and Conflict Resolution - Capstone Project by ESSEC Business School

4.8

stars

263 ratings

About the Course

This course has been designed to help you apply knowledge, skills, and know-how you have developed in negotiation and in mediation, both as a result of your own practice and the follow up of the previous Courses of the ESSEC “Negotiation, Mediation, and Conflict Resolution” specialization. Before you enroll this course, we strongly recommend that you acquire the necessary pre-requisites. A number of tools, concepts, and methods are outlined in 3 MOOCS: Negotiation Fundamentals, Cross-cultural Negotiations, and Mediation & Conflict Resolution. To be more specific, the following subjects must be mastered: - Get prepared for any negotiation; - Avoid traps; - Know how to prompt value-creating partnerships; - Structure an effective negotiation sequence; - Bargain in an efficient and respectful manner; - Overcome deadlocks; - Manager cultural differences in a negotiation; - Define what a mediation is and choose when to use it; - List different types of mediation; - Identify typical challenges and difficulties that most mediators face; - Choose the adequate strategies within a repertoire of options; - Identify the do’s and don’ts in mediation. The purpose of this course is to help you to put everything together, sharpen your skills and enhance your command of negotiation techniques and behaviors. We’ve designed this MOOC in a highly interactive way. You will be engaged in a negotiation with peers. You will demonstrate your improved capacity to analyze, and therefore conduct, negotiations and mediation. This capstone project will comprise three exercises. Here is an overview. In the first exercise, you will analyse a real-life negotiation of your own choice. As an expert of negotiation dynamics, you will provide your reader with a detailed analysis of this real negotiation. Indeed as a professional, your task might not always be to conduct a negotiation - but to analyse what is going on in a given negotiation, or to help others (your boss, for instance) get ready for a high-stake negotiation. Guidelines will be provided in a separate document, to help you structure your assignment. For the second exercise, you will negotiate directly with a peer. We’ve prepared a business case inspired from a true story. The third exercise is linked to the previous one. Imagine that this negotiation is not successful, and that the relationship between the two negotiators becomes too tense. You will be asked to step into the shoes of a mediator - and to structure a mediation process. Each of these three exercises will be peer-evaluated. As a result, it is really worth your engagement! Go ahead, engage fully into the exercises - you will have fun, and you will make further progress for real-life negotiation, mediation, and conflict management....

Top reviews

Sep 25, 2017

Negotiation skills are always useful. Love the course.

Jun 7, 2021

Wonderful Instructor. Nice course syllabus. Recommended.

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51 - 66 of 66 Reviews for Negotiation, Mediation, and Conflict Resolution - Capstone Project

By Giancarlo J Q R

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Jun 27, 2022

Good class

By Gabriela V P

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Jul 4, 2021

execelente

By Jan E

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Jun 20, 2025

Excellent

By Valeria P E C

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Aug 12, 2024

Muy bueno

By Madioula d

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Jun 26, 2020

EXCELLENT

By Valeria C C

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Oct 29, 2022

buen

By Jeysson I A G

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Jul 3, 2021

Good

By Mona A A

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Jul 11, 2020

good

By Ronald A G S

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Jun 21, 2023

By Dikla S

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Jun 21, 2024

A set of assignments that requires self learning and some time investment, incorporates all of the previous learnings: international conflicts & mediation, negotiation skills and conflict resolution. The assignments take time to complete, and so does the peer review. Of note - it is quite difficult to rate some of the assignments that are not handed in English and require translation.

By Daniel F

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Jul 13, 2021

The elements of passive listening, repetition, active submission of assignments and interaction with peers was a major plus of this course and inspiring to do more of this kind of learning. Thank you Prof. Colson and your team!