Learner Reviews & Feedback for Customer Service Fundamentals by Knowledge Accelerators
About the Course
Top reviews
MK
Jul 23, 2019
These course is highly effective at teaching you skills and knowledge that may not be available in other traditional courses, it is also well structured so you can do it at your own time and pace.
TP
Aug 12, 2020
Definitely an amazing course, lots of in-depth knowledge about customer engagement. Enjoyed learning, I recommend this course to everyone who wants to make a career in customer support.
226 - 250 of 540 Reviews for Customer Service Fundamentals
By Finny C
•Jul 7, 2019
Its very useful and hope to get placement in IBM customer Support
By Marieanne O
•Mar 25, 2021
Thank you cousera for this opportunity. I am eternally grateful.
By Benish M
•Sep 1, 2020
Enjoyed and learned a lot whilst doing the course. Thanks a lot!
By Elliot T
•Jan 4, 2023
The course was worth my while and helped my career progression
By Ezeh I A
•Mar 25, 2022
ii recommend this course. Well packed with impactful knowledge
By Kate R
•Feb 22, 2020
This course is exceptional. It is the best I have come across.
By Martin M
•May 5, 2024
This is great learning.Learning together as an organisation!
By Chukwudi D
•Nov 3, 2022
very self-engaging and the assignments are quiet intresting
By ADARSH S
•Feb 1, 2021
It was an nice experience learning through Coursera Thank you
By AMITPAL S
•Jun 28, 2020
I transported me back to my role of call Center agent. Thanks
By Chidiogo J
•Mar 29, 2024
The course is all-encompassing for a customer support agent.
By Altaher M
•May 16, 2022
it is really great course thank you from bottom of my heart
By Cheryl C
•Sep 28, 2020
I have learned a lot and I am now applying it in real life.
By Enamul H T
•May 31, 2025
It was a great course! I appreciate it! Thank you so much!
By KALAP T
•Jun 27, 2020
This course enhance my skill in customer service carrier.
By Jenny S
•May 24, 2020
Got some useful information and I can learn a lot in here
By Deleted A
•Sep 20, 2024
The course was great and very educationally informative.
By Ndubuisi L E
•Jul 21, 2024
I thank Coursera for this knowledge I was impacted with.
By Soma G M
•Jul 29, 2023
Very in-depth tool for a beginner. Quite helpful for me.
By ChidinmaJuliana I
•Apr 2, 2022
This course is power filled. it was really an eye opener
By Md R
•May 16, 2023
Great course materials, extensive practice opportunity.
By Azuhchum C K
•Oct 25, 2021
All my Curiosities and Learning expectations were met.
By RAKESH K P
•Oct 4, 2019
This course is too god for a customer support executive
By Oluwakunmi O O
•Jun 15, 2020
Gained new perspective on customer service. Thank you!
By Rayan Z
•Jul 13, 2019
I really enjoyed taking this course and learned a lot.