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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,626 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

HH

May 24, 2022

Excellent course and the instructor is amazing! Definitly recommanded for people who want to learn more about design research, ux process and get a more professionnal perception in user experience.

SK

May 30, 2025

This was a good course. My only complaint is that some questions in the assignments are too open-ended. Particularly in the multiple-correct choice questions, there seems to be a lot of ambiguity.

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By Thao N

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Dec 2, 2021

Really

By Commercial A S A W

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Dec 2, 2021

Great!

By Sean C

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Nov 27, 2021

Good!

By Victor P

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Nov 24, 2021

great!

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Jun 12, 2021

Great!

By Ulul

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May 26, 2021

Awsome

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Oct 3, 2025

great

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Jan 19, 2025

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Nov 18, 2024

hello

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Sep 19, 2024

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great

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Jul 22, 2024

Great

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Jun 19, 2024

great

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Mar 22, 2024

Super

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Mar 2, 2024

Great

By Nirmal K

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Jan 22, 2024

Nice!

By Ayesha Z

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Oct 26, 2023

Great

By Ololade J

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Oct 6, 2023

Great

By Dinesh K

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Sep 19, 2023

great

By JAMES M

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Sep 4, 2023

Great

By madhura s

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Jul 9, 2023

great