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Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

4.5
stars
3,064 ratings

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews

CM

Oct 20, 2020

Good overview of negotiation. I liked that the instructor gave an outline of what she would cover in each video, covered each topic and then gave a summary of what was covered.

AG

Jan 29, 2018

I am new to Coursera and this is my first course. I found it very helpful in the current area of work. The detailing is good and the concepts are practicable.

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451 - 475 of 524 Reviews for The Art of Negotiation

By Rezaul k

•

Aug 2, 2019

very realstic

By Bernard D V

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Jul 11, 2016

Very clear c

By teng k s

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Oct 7, 2021

good course

By Bernard K B

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Jun 22, 2021

good course

By HITESHKUMAR S

•

May 28, 2020

BETTER MOOC

By RAHUL K

•

Apr 14, 2020

Nice Course

By Varun M

•

May 13, 2025

It is good

By Vijay S

•

Mar 24, 2017

Very good.

By Aldrin M

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Oct 13, 2016

Very good.

By Anthony C

•

Oct 5, 2024

Excellent

By Zoya A

•

Sep 28, 2024

very good

By Roseilyn P R

•

Nov 9, 2020

muy bueno

By Muhammad M M

•

Apr 8, 2020

Excellent

By Miroslav

•

Oct 4, 2015

great job

By Luz E M M

•

Oct 4, 2015

Excellent

By Muhammad H

•

Sep 27, 2020

Amazing

By Sergio A E F

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Jun 19, 2020

Thanks!

By Hien B L

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Jun 1, 2020

Good

By Manjunath C K

•

Jul 22, 2019

Nice

By Beatriz S L

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Feb 14, 2021

.

By AJIT K P

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Oct 13, 2020

G

By Aditi K

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May 3, 2020

G

By Abhilasha C

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Apr 19, 2020

The course is overall good. The instructor has been able to explain the topics covered.

One of the major drawbacks is the under use of slides, and excessive dependence on dialogues. There topics covered could have been explained a bit more elaborately.

The number of attempts for the quiz should have been 3, like other courses. Also, some of the questions were difficult to understand.

By K F

•

Mar 28, 2020

Knowledgeable instructor, but on at least one quiz the "correct" answer directly contradicted what she said in the video (Framework Agreements and whether changes should be made to them - instructor said "yes, make changes" in the video, but the answer to the question was "False" - I did report this as an issue on the video itself).

By 夏大伟

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Oct 21, 2015

There is no discussion forum. There are some concepts made me confused and I want to discuss with some other classmates. Another thing is there almost has no example, teacher just say the principles. I think one or two example for a principle may make some concepts more clear and can be understood easier.