Chevron Left
Back to The Art of Negotiation

Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

4.5
stars
3,064 ratings

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews

SE

Sep 4, 2015

succinct, down-to-earth and focused on the essentials - just what I wanted and got! However, certainly no substitute for a negotiation course e.g. as part of an MBA. Overall a bit colourless.

VU

Sep 9, 2015

Best short and brief video as well as presentations. It helped me lot to learn new styles and approches towards "negotiations" which is part of daily life these days. Thanks to the team and Coursera.

Filter by:

301 - 325 of 524 Reviews for The Art of Negotiation

By Iqbal U K

•

Jun 1, 2020

Very good!

By Eliezer C A

•

May 26, 2020

gran curso

By nelsi h

•

May 8, 2020

Excellent!

By Bruno H S S

•

Jun 19, 2019

Very good.

By andy t

•

Oct 3, 2016

THANK YOU!

By Nataly D C R

•

Feb 22, 2016

Excellent!

By Cecilia G

•

Sep 25, 2015

Very Good,

By Mohamed S

•

Jul 20, 2025

I hope to

By Jehn Z

•

Apr 12, 2025

excellent

By ELMER M P

•

May 1, 2022

thank you

By Yubelky

•

Feb 28, 2022

Excellent

By Punitha M

•

May 23, 2021

excellent

By Gerald P S

•

Nov 11, 2020

excellent

By Jorge A G B

•

Aug 24, 2020

muy bueno

By Aisa B H

•

Jul 15, 2020

Thank you

By Flt L G R

•

Jul 13, 2020

THANKS...

By Johnson J N

•

May 28, 2020

Excellent

By David H P

•

May 18, 2020

excellent

By Dr. J R P

•

May 4, 2020

Excellent

By Shoaib A

•

Mar 30, 2020

excellent

By Satish K S

•

Nov 16, 2019

Great one

By 欧阳文杰

•

Sep 7, 2018

Fantastic

By BUSH L F F

•

Aug 27, 2015

Muy Bueno

By M. R A F

•

Jan 25, 2025

The Best

By MARCOS R S D S

•

Oct 21, 2022

Awsome!