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Learner Reviews & Feedback for Customer-Centric IT Strategy by University of Virginia

4.6
stars
670 ratings

About the Course

Now more than ever, corporations are investing heavily in IT. The quality of these investments affect the daily work of millions, yet it’s not uncommon to see industry surveys where the failure rates for IT projects is over 50%. It’s possible to do better and it’s possible to do so consistently. In this two-week course, we’ll step through major challenges within corporate IT and how to address them with the disciplined use of design thinking, Lean Startup, and agile as a team framework. By the end of this course, developed at the Darden School of Business at the University of Virginia and taught by top-ranked faculty, you’ll be able to: Use the Business Model Canvas to focus your company strategy and facilitate buy-in from stakeholders Translate your work on the Canvas to specific charters in IT Rapidly prototype strategically-aligned processes for implementation within your IT infrastructure Please Note: This is a short-form course, two weeks in duration....

Top reviews

AM

Sep 10, 2018

A great course that focuses on the importance of being customer centric when developing IT solutions. Alex Cowan is a good lecturer.

AC

May 6, 2020

Could have been slower and had more hands-on experience. Very quick to go through parts of the content and assume learners are picking it all up easily.

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51 - 75 of 164 Reviews for Customer-Centric IT Strategy

By Abdulrahman A A A

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Jul 18, 2023

Customer-Centric IT Strategy

University of Virginia

By Amir S

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Sep 6, 2022

I used this course in my projects. It's great

By Antonio C

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May 27, 2020

Fast course on BM canvas with excelente tools!

By Venkateswararao N D

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May 16, 2020

Excellent Course and study material and aids

By Francos G S A

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Jan 23, 2021

nice lecture on the o 30 and 90 day portion

By Fredrick D

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Apr 15, 2020

Excellent course and instructor. Thank you.

By Alan Y

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Feb 9, 2020

wonderful course material and nice deliver

By Ghassan M S

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Jan 22, 2021

Well presented, very interesting subject

By Simon D

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May 9, 2020

Interesting and engaging course. Thanks!

By Sunil K

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Nov 11, 2020

Nice course with a very practical view!

By Abhinandan H J

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Jul 20, 2018

Got different insights about processes.

By Ghassan I A

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Sep 1, 2020

Thank you for this informative course.

By Rebecca G P

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Aug 10, 2019

Good introduction to Business Process

By Mohammed S

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Nov 23, 2018

Amazing course and beneficial for me

By Don N

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Dec 17, 2021

Very useful for design thinking

By KRISHANU M

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Oct 26, 2020

It was a nice learning curve. :)

By Thanon K

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Aug 11, 2022

Very short and get to the point

By PRASAD P

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Dec 23, 2018

I found this course very useful

By LUIZ C D M S

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Feb 17, 2022

Show de bola excelente curso.

By Piyapong R

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Jun 16, 2021

Good learning course and exam

By Karl K

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Dec 28, 2020

Practical, fast, professional

By Ralp P T

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Jul 10, 2020

thank you for the learning !!

By Hussain M A

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Dec 5, 2020

really useful info thank you

By Barbara S

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Oct 14, 2018

Enjoyed learning with Alex!

By Rohit P

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Jun 19, 2021

gained much needed insight