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Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

4.5
stars
3,064 ratings

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews

CM

Oct 20, 2020

Good overview of negotiation. I liked that the instructor gave an outline of what she would cover in each video, covered each topic and then gave a summary of what was covered.

AG

Jan 29, 2018

I am new to Coursera and this is my first course. I found it very helpful in the current area of work. The detailing is good and the concepts are practicable.

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226 - 250 of 524 Reviews for The Art of Negotiation

By SUBHRA S M

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Feb 1, 2018

Very nice course indeed!

By Bill O

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Dec 31, 2016

loved it! Learned a lot.

By Isha m

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Mar 11, 2018

It was a good learning.

By JIAO T

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Feb 26, 2016

Really helpful in work.

By Mohammad A A

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Nov 30, 2023

شكرا stc شكرا coursera

By Εύη Σ

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Jan 14, 2021

Gratitude to my tutor.

By Priyanka J

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Jan 23, 2020

good and easy to refer

By Jenifer J

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Feb 4, 2025

THANKS FOR THE COURSE

By Khoder K T

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Jan 17, 2021

meets my expectations

By Erikson d J S B

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Nov 11, 2020

me encanto este curso

By Dinesh A

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Nov 4, 2024

very good and useful

By JEFFREY L

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Feb 28, 2022

An excellent course!

By adarsh k

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Aug 25, 2020

EXCELLENT INITIATIVE

By Abhishek S

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Aug 31, 2020

It is benefical for

By Wonder K G

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Aug 30, 2020

interesting to note

By Karampatos G

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Nov 21, 2017

Excellent course !!

By Jacques R

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Aug 11, 2016

Excellent course!!!

By AHMED Z

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Nov 5, 2020

very useful course

By Shobhana K

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Sep 10, 2020

Very well curated!

By ULAGANATHAN K

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Jul 28, 2020

Very useful course

By MUHAMMAD U U R

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Mar 13, 2020

Excellent learning

By Deleted A

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Sep 25, 2018

Great opportunity!

By Ayesha S

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Jan 31, 2025

its very helpfull

By MILADY S N R

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May 2, 2022

excelente temario

By Cristiano B d O

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Nov 15, 2017

Excellent course!