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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,636 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

SK

May 30, 2025

This was a good course. My only complaint is that some questions in the assignments are too open-ended. Particularly in the multiple-correct choice questions, there seems to be a lot of ambiguity.

DF

Feb 6, 2023

I believe it's crucial for students in this course to give mandatory feedback on Peer Review assignments. This would provide additional viewpoints and knowledge that may otherwise go unnoticed.

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1376 - 1400 of 2,939 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By heba m

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Sep 8, 2022

it was great i learn alot of thing

By Sukanya C

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Aug 22, 2022

It was a great learning experience.

By Litissia H

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Aug 9, 2022

Growing knknowledge , Perfect hanks

By Archana J

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Aug 8, 2022

I learned more new things thank you

By Jeremy C

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Jul 30, 2022

This course has been a lot of fun!

By sigma b

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Jul 16, 2022

very educating and creative studies

By Nancy

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May 29, 2022

Excelente curso muy bien explicado.

By Irem H

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Apr 20, 2022

The best education I've got so far!

By Andrea M C I

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Sep 22, 2021

Challenging but excellent material

By Izabella O d S

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Jul 5, 2021

enriching, in all aspects necessary

By Chuang J

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Apr 5, 2021

Great course, practical and useful.

By Luciano A M

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Mar 26, 2025

Muy completo y agradable de cursar

By AiQ

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Oct 23, 2023

give clear concept or proper guide

By Niel M

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Mar 27, 2023

Well-structured course. Great job!

By Muhammad M

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Nov 28, 2022

This course is the best for newbie

By Mirza A Q

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Sep 26, 2022

Thanks Google and Coursera Teams!

By Ijeoma “ O

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Jul 15, 2022

I'm glad i took part in this skill

By Ângela P

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Jul 12, 2022

Very good to understand everything

By Suttida S (

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Jun 18, 2022

great course! easy to unjderstand.

By Amrita S

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Feb 3, 2022

Perfect place to upgrade my skills

By Rigoberto O M

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Dec 26, 2021

Huge oportunity, not to be missed.

By Lai

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Oct 16, 2021

It's was a realy great experience!

By Thao C

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Oct 3, 2021

I've learnt so much! Thanks a lot!

By MD N H

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Jun 17, 2021

Great Mentor. Enjoyed this course.

By nuwan c p

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Apr 13, 2021

That was a very interesting course