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Learner Reviews & Feedback for Conflict Resolution Skills by University of California, Irvine

4.5
stars
1,117 ratings

About the Course

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

Top reviews

AA

Mar 18, 2018

Great source of beginner information. I enjoyed most of all the case studies, and would like to see more practical application of the material the course covers.

AA

Jan 20, 2016

Es un buen curso que ayuda a tener una mejor perspectiva de cómo enfrentar problemas en generar y llegar a una solución del mismo donde se pueda llegar a la meta común con el mejor propósito.

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101 - 125 of 281 Reviews for Conflict Resolution Skills

By Queeneth E

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Aug 25, 2023

so interesting, knowledgeable and inciteful

By Edna M R

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Mar 1, 2022

It was a good course and I learnt from it.

By Viralkumar P

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Sep 16, 2021

Nice one to refresh or get new skills

By DEBRA

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Feb 25, 2016

So empowering and insightful - thanks.

By Shakir A

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May 22, 2024

it has given good inside on the topic

By Arif u c

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Aug 3, 2020

I have learned my things from there.

By CM

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May 27, 2019

Very informative and well-presented!

By Rémy N B

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Aug 21, 2025

Very good and detailed for beginer

By Katarzyna P

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Jun 26, 2017

Very informative and useful course

By Srinivas P

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Oct 18, 2024

Very useful in day to day working

By Marie G G

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Jul 18, 2020

Feasible suggestions. Thank you!

By Chick E

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Apr 15, 2018

great course with alot of values

By Hamid M

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Aug 22, 2024

Short, informative and helpful.

By DAVID M

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Aug 27, 2025

Great techniques and examples.

By Abdelmohimen H

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Mar 16, 2018

It is amazing, you must get it

By VERMA B

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Jun 21, 2025

Helpful in actual situations.

By Page M

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Jan 12, 2019

very informative and useful!!

By neoshalinda

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May 6, 2016

Clear structure and examples.

By Herlin H

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Apr 13, 2025

materi kursusnya bermanfaat

By Ankita K

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Jun 9, 2020

very good and useful course

By Dinesh K

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Apr 25, 2020

i have learn a lot. thanks

By Nikos K

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Jul 9, 2020

Accumulated knowledge !!!

By wenli H

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Jan 15, 2020

it is a brilliant course!

By Ganesh 5

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Jul 25, 2022

Well knowledgable course

By Juan C B D L

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Oct 21, 2021

Buen curso y concreto.