Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
BM
Jul 30, 2018
I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate
MS
Dec 24, 2022
I am satisfied with the course and the material that was presented. I liked the fact that the teachers were actually employees at Google and had firsthand knowledge of being an IT Support Specialist.
7251 - 7275 of 10,000 Reviews for Technical Support Fundamentals
By Kyrsting G
•Mar 8, 2018
It Is innovative and keeps my attention. The video based learning has really made a difference in online learning.
By Devon S
•Sep 2, 2024
This course helped build the foundation I am going to use for the next courses. Plethora of valuable information!
By Rafal
•Aug 30, 2024
In general, the curse is really good but designed for a person that is starting without any prior knowledge of IT
By Ejii E
•May 5, 2024
This course is so amazing, and big thank you to Google for the financial aid, i really appreciate the opportunity
By Ahjza H
•May 5, 2024
Very informative, and easy to follow along and understand without too many issues regarding video quality and CC.
By Michael B
•Apr 29, 2024
This training is definitely top notch, in preparing you for computer user support roles, like help desk and more.
By Vincent C
•Apr 22, 2024
Enjoyed this course. Put plenty of time into learning the material and came out knowing more than when I started.
By Ruben O
•Feb 28, 2024
Great beginner course for those starting out in their IT career or those who just want a refresher on the basics!
By Guy B
•Oct 3, 2023
A really good start point to IT support covering the basics and setting up nicely for the rest of the certificate
By moneekaparvathy j
•Aug 4, 2023
This course helped me to refresh all the fundamental topics I have learnt 12 years back when I started my career.
By Behrooz S
•Jul 7, 2023
Great course! Really helped me gain fundamental knowledge of how computer works and how it might break some time.
By Muhammad F
•May 1, 2023
It was a good course for me I learned many things from this course I appreciate the whole team for this course,
By Christian C
•Apr 12, 2023
A well-paced course on the basic concepts encompassing IT and a great start to expanding upon computer knowledge.
By Noman R
•Feb 23, 2023
It was a wonderful journey for me , I have learned a lot from this course by the help of highly sincere professor
By Andrew G N
•Jan 6, 2023
This course has the best lectures and amazing practical in the qwiklabs. I really enjoyed practical in Linux OS.
By Sharod P
•Dec 3, 2022
Great insight to how you should approach IT this will be a foundation for all who choose to go into the IT Field
By Luis S
•Nov 17, 2022
Started with minimal knowledge in the IT department and left feeling more confident in pursuing a career in tech.
By Deleted A
•Oct 14, 2022
This course was very informative and motivating. Thanks Google and Coursera for putting this materials together.
By Abdulkarim Z
•Sep 25, 2022
GCC IT Support Academy Rapido. this was the greatest course I have ever taken. I learned a lot of things about IT
By Leonardo V
•Sep 19, 2022
Great initial course in getting you a bit more familiar with what you'd encounter in the field. totally worth it
By Khanday J
•Aug 2, 2022
This course is really interested one, you have a lot of things here to learn and gain knowledge from the scratch.
By Usman A S
•Jul 7, 2022
I loved it! It was great experience to learn the fundamentals of Technical Support and it cleared many questions!
By Terri F
•Jun 4, 2022
Short and sweet segments. Down to earth, real people explaining relevant topics in every day language. Thank you!
By Nazif K
•Apr 8, 2022
it was a great course well organised and very flexible for any one to learn even without a prior knowledge in IT