Johns Hopkins University
Johns Hopkins Medical Office Manager Professional Certificate
Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager. Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell

Access provided by Interbank

13,242 already enrolled

Earn a career credential that demonstrates your expertise
4.8

(167 reviews)

Beginner level

Recommended experience

24 weeks to complete
at 3 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.8

(167 reviews)

Beginner level

Recommended experience

24 weeks to complete
at 3 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Prepare for a career in Health

  • Receive professional-level training from Johns Hopkins University
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Johns Hopkins University

Professional Certificate - 6 course series

What you'll learn

Skills you'll gain

Category: Healthcare Industry Knowledge
Category: Medical Terminology
Category: Human Resources
Category: Health Systems
Category: Practice Management
Category: Urgent Care
Category: Primary Care
Category: Financial Management
Category: Health Care
Category: Telehealth
Category: Health Care Administration
Category: Patient Flow

What you'll learn

Skills you'll gain

Category: Employee Engagement
Category: Diversity and Inclusion
Category: Change Management
Category: Human Resource Policies
Category: Employee Onboarding
Category: Internal Communications
Category: Organizational Structure
Category: Labor Law
Category: Organizational Change
Category: Interviewing Skills
Category: Health Care Administration
Category: Human Resource Management
Category: Performance Review
Category: Human Resources
Category: Employee Performance Management
Category: Smart Goals
Category: Recruitment

What you'll learn

Skills you'll gain

Category: Continuous Quality Improvement (CQI)
Category: Patient Safety
Category: Risk Management
Category: Project Management
Category: Care Management
Category: Healthcare Industry Knowledge
Category: Health Systems
Category: Clinical Leadership
Category: Strategic Leadership
Category: Performance Improvement
Category: Health Care Procedure and Regulation
Category: Value-Based Care
Category: Practice Management
Category: Complex Problem Solving
Category: Key Performance Indicators (KPIs)

What you'll learn

Skills you'll gain

Category: Revenue Forecasting
Category: Social Determinants Of Health
Category: Community Health
Category: Regulatory Compliance
Category: Preventative Care
Category: Budget Management
Category: Patient Flow
Category: Hospital Experience
Category: Practice Management
Category: Health Care
Category: Public Health
Category: Primary Care
Category: Healthcare Industry Knowledge
Category: Case Management
Category: Care Management
Category: Health Systems

What you'll learn

Skills you'll gain

Category: Health Insurance Portability And Accountability Act (HIPAA) Compliance
Category: Data Integrity
Category: Data Security
Category: Data Management
Category: Health Care
Category: Health Informatics
Category: Computerized Physician Order Entry
Category: Practice Management Software
Category: Medical Records
Category: Data Quality
Category: Health Information Management
Category: Patient Registration
Category: Electronic Medical Record
Category: Clinical Documentation
Category: Data Analysis

What you'll learn

Skills you'll gain

Category: CPT Coding
Category: Patient Registration
Category: Medical Coding
Category: Medicaid
Category: ICD Coding (ICD-9/ICD-10)
Category: Managed Care
Category: Medicare
Category: Payment Processing and Collection
Category: Medical Billing and Coding
Category: Revenue Management
Category: Revenue Cycle Management
Category: Denial Management
Category: Billing
Category: Medical Billing

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Michelle J. Campbell
Johns Hopkins University
6 Courses19,355 learners
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
6 Courses19,355 learners

Offered by

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

¹Career improvement (i.e. promotion, raise) based on Coursera learner outcome survey responses, United States, 2021.