Name: Mediation and Conflict Resolution
Brand: ESSEC Business School
Availability: OnlineOnly
Rating: 4.7 (192 reviews)

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Learner Reviews & Feedback for Mediation and Conflict Resolution by ESSEC Business School

4.7

stars

780 ratings

About the Course

Mediation is a crucial means to reaching peaceful and agreed solutions in today’s world – on an international, political, industrial, peace-keeping or social level. With the course you will be able to choose and lead a mediation process. You will gain a deeper understanding of workplace and international conflict resolution. Fundamentals of Negotiation are required to complete this MOOC. You can acquire them through our MOOC "Negotiation Fundamentals". After this course, you will be able to: Define what a mediation is and choose when to use it; List different types of mediation; Identify typical challenges and difficulties that most mediators face; Choose the adequate strategies within a repertoire of options; Identify the do’s and don’ts in mediation. This MOOC offers video lectures from leading experts, interactive questions, case studies, practice and graded quizzes. Designed as a logical follow on from the suite of ESSEC IRENE online courses in negotiation, this course about mediation and conflict resolution teaches a whole set of additional skills and approaches. Developed by one of Europe’s leading institutes of research and education in negotiation and mediation, ESSEC IRENE, this course provides you with a meaningful and effective bouquet of practical cases, tools, approaches and skills to put your mediation into high-impact practice....

Top reviews

May 13, 2020

Perfect for someone interested in Mediation & Conflict Resolution!

Jul 16, 2020

I learned a great deal about what things I was during incorrectly. I am so glad I took this class,

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176 - 191 of 191 Reviews for Mediation and Conflict Resolution

By Luis F L

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May 23, 2025

Muy bueno

By Aura C C O

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May 14, 2024

muy bueno

By Giulia B

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Nov 30, 2021

By Nunez W

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Jul 5, 2020

This course is more of a survey course than the others, especially the international mediation module. I didn't feel like my peers took care to review my submissions and I think I could have benefitted from serious feedback.

By Carla P

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Nov 18, 2020

not as interesting/useful as the first two courses in this MOOC (old examples in a world that changes too fast)

By Kevin A R C

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Mar 18, 2025

deseo que sea un curso inclusivo con el idioma español en los videos y lecturas.

By Shrey M

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Jun 14, 2020

Alan Jenkins' videos are not up to the mark !

By Stefanny Y R V

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Sep 13, 2025

No logré entender el primer cuestionario

By Christina V

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Apr 25, 2023

It was good course and abit challenging

By Olga A R L

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Feb 15, 2025

no me gusta q esta en ingles

By Philip J

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Oct 21, 2024

Better contextual translation is needed. Some phraseology is just off, which results in having to read and re-read items to make sense of them. The "case studies" of international conflict at the end, did little to enhance the understanding and just seemed a bit random and out of date. The conflict in Ukraine is very different now.