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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,840 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

DT

Jul 23, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

BH

Sep 13, 2025

This course is exactly the right thing. It teaches the most applicable, real world knowledge and skills needed in accurate timing with current trends and technologies.

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1101 - 1125 of 1,149 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Sheyda S

•

Oct 10, 2023

Too long

By Madhu S s k

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Nov 2, 2022

its good

By José M

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Oct 30, 2025

Todo ok

By CLAUDIA S R F

•

Sep 11, 2023

Thanks!

By MARUTHAMANICKAM S

•

Jul 8, 2023

GOOD...

By Hsu W

•

Jan 29, 2025

greate

By Eman H

•

Sep 17, 2025

great

By Mohsin K

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Mar 16, 2024

great

By Bisma A

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Jun 21, 2023

great

By Tasfiqur R

•

May 16, 2025

good

By Avinash K

•

Nov 17, 2024

Nice

By Quỳnh A N

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Sep 30, 2024

good

By BERTHA D P

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Sep 19, 2024

Good

By PoYx

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Aug 11, 2024

Good

By RIZKI M A

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May 17, 2024

good

By Rogerio A

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Jul 24, 2023

good

By RAJALAKSHMI. S

•

May 31, 2023

good

By M.MOHAMED A

•

Apr 7, 2023

nice

By Sutapta M

•

Jul 25, 2025

ok

By Wiwin S

•

Feb 16, 2025

ok

By Eleonora Z

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Mar 28, 2025

.

By V.swetha P

•

May 13, 2023

g

By Marie S

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Jun 28, 2023

Really good overview of Digital Marketing. I feel the need to go back and do the individual projects a few times. More opportunities to practice and less time spent watching intro videos that didn't really offer instructional value would have been beneficial. The course is well worth the cost.

By Mercy N

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May 22, 2025

It felt like a very short summary briefing. I expected the course to focus more on customer loyalty, what it is and how to do it. Not all those other things about careers and next steps.

By Vinayak D

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Mar 25, 2024

Lot of content cramped into short duration. especially analytics, tracking/optimizing product performance