Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
ST
Mar 24, 2022
Very good overview that was quite informative. I appreciate the format of the course with the videos, quizes, discussion and assignments. I look forward to the next courses and completing the program.
AT
Sep 29, 2021
There's a lot to cover, and this course does a great job breaking it all down into managable chunks. If you're looking to dive into learning more about IT, you could do much worse than starting here.
7926 - 7950 of 10,000 Reviews for Technical Support Fundamentals
By Paul G
•Oct 5, 2021
Good introduction to the topic broken into digestible pieces. Interesting real world advice and examples.
By Kenneth E
•Sep 22, 2021
I am glad I took this course. It is indeed a fundamental needed to fill the small cracks in my IT basket.
By Aneliseka N
•Aug 19, 2021
Its a decent course for somebody who is simply beginning the IT way and the lectures are clarifying clear
By Julieth U A
•Aug 1, 2021
I wish I knew about the course earlier before now, Coursera is a great platform to take the course with;
By Emmanuel E k
•Jul 29, 2021
The lecturers are amazing and i will definitely recommend this course to anyone coming into the IT field.
By Manciu S
•Jul 28, 2021
it was a little bit dificult at the beggining,but i think i can handle it.it is getting more interesting.
By Niamke M
•Jul 19, 2021
It was a good experience, I was able to learn and understand the concept of technical support.
Thank you!
By wheen j c
•Jun 29, 2021
The course was fun and engaging and had modules that really helped me understand the lessons. Great work!
By Richard G J
•Jun 11, 2021
I will most definitely review this course again to try to master it because this is where I want to be!!!
By Anand S V
•Jun 6, 2021
The course was really interesting and gave an insight into the basics of computer hardware and software.
By Carol B R
•Jun 1, 2021
The Technical Support Fundamentals course was quite informative and interesting. I thoroughly enjoyed it!
By Afi M - M H
•May 19, 2021
This Course was awesome I have learn many skills in this course. Thank You For the sharing the knowledge.
By Andrey B
•Apr 27, 2021
Basics of IT with additional motivational flavour. Loved it, looking forward for other courses by Google)
By Fabio P
•Apr 15, 2021
Incredible course! I've revised and lernt many important thing useful for my job and over. Thanks Google!
By Jophin J C
•Mar 26, 2021
Very well explained , simple enough for someone like me who comes from a totally different field of work.
By Randal L
•Mar 19, 2021
Great Course! I really appreciated hearing about the lives and journies of the folks that were teaching.
By Duc-Toan T
•Mar 7, 2021
This was a really great course! It has given me a lot of confidence to study even more into the IT world.
By Dottie T
•Mar 7, 2021
I thought it was a good refresher course! The labs were fun, I like the way the lesson were put together.
By Georgi E B
•Feb 11, 2021
Very simple explanations. I mostly learned about IT support ethics and some useful customer service tips.
By ohile s
•Jan 27, 2021
The best gift for me since 2008 I was given the opportunity to change my career as IT support specialist.
By Damian F
•Jan 14, 2021
I'm happy I started this course, wish I had this exposure 10 years ago, but you're never too old to learn
By Veronica L
•Dec 18, 2020
This course will introduce you to IT and show you many different avenues that are available in the field.
By Mohammad K
•Dec 17, 2020
I have learned a lot about the IT technical support role. This course is really interesting and engaging.
By Aaron M
•Dec 2, 2020
The course was exactly as was advertised. 10/10 would recommend to anyone trying to change their careers!