Name: Operations and Process Management
Brand: Illinois Tech
Availability: OnlineOnly
Rating: 4.8 (43 reviews)

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Learner Reviews & Feedback for Operations and Process Management by Illinois Tech

4.8

stars

173 ratings

About the Course

The course focuses on teaching students how to successfully analyze a business process, research methods of improving a process, and adapt/integrate the improvement. methods into the business process in a prioritized and actionable manner. The goal of the course is to expose students to a universal set of business processes and provide them with a formal approach to improving and monitoring the health of those processes that they can apply in a current or future opportunity....

Top reviews

Dec 7, 2024

Whether you're just starting your journey or you're a seasoned expert, this course provides everything you need to enhance your business process improvement skills and achieve even greater success.

Jun 4, 2025

I have been working in project management and business operation now for 10+ year. This course was a great refresher and even helped learn a few new things that have grown in the past 10 years.

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26 - 43 of 43 Reviews for Operations and Process Management

By Mpho M M

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Oct 8, 2024

Coursera is the best, easy to access my study portal every thing was just perfect thank you.

By JP N

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Apr 2, 2025

A very informative subject, and change some of my views especially in calculating ROI.

By Zacharia S

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Feb 24, 2025

Very interesting with brief examples and case studies. I Highly recommend this course.

By Dennis C D B

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Oct 15, 2024

Excellent course. Great additional learning resources. Well structured. Thanks prof.

By Michael S Q

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Dec 21, 2024

Great course to learn new skills or review, refresh, or master old ones.

By Suryakant K S

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Mar 30, 2025

Great Course, Very Informative and well structured... I learned a lot

By Matt

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Nov 29, 2024

The instructor was fantastic and the course material was very useful!

By Yongliang G

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Mar 13, 2025

great course.I like it and It's useful

By Luis U

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Nov 11, 2024

Excelente. Preciso y conciso.

By Ortega S

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Feb 12, 2025

a comprehensive learning

By sabrina s s s

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Mar 8, 2025

Is a great course

By Sams F

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Jan 23, 2025

Incredible course

By Ainara M

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Dec 7, 2024

great course!!!

By Christoph B

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Dec 31, 2024

Overall good and good to follow. It would be great however if the shown presentations could be shared. Talking about digitization but forcing everyone to take notes by hand seems a little old-school. I always benefit more from scripts that I can edit and take notes in.