IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Michigan State University
Skills you'll gain: Financial Statements, Intellectual Property, Value Propositions, Financial Statement Analysis, Business Planning, Design Thinking, Ideation, Innovation, Income Statement, Entrepreneurship, Self-Starter, Customer Acquisition Management, Business Modeling, Product Development, Balance Sheet, Market Opportunities, New Product Development, Verification And Validation, Milestones (Project Management), Leadership
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: OSI Models, Communication Systems, Cloud Computing Architecture, Network Protocols, Telecommunications, Internet Of Things, Cloud Deployment, TCP/IP, Cloud Computing, General Networking, Electric Power Systems, Energy and Utilities, Cloud Management, Network Infrastructure, Interoperability, Wireless Networks, Electrical Power, Cyber Engineering, Electrical Systems, Threat Modeling
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Data Modeling, Data Lakes, Data Integration, Power BI, Data Manipulation, Dataflow, Data Mapping, Data Infrastructure, Data Pipelines, Data Warehousing, Extract, Transform, Load, Star Schema, Data Cleansing, Microsoft Power Platform, Database Design, Data Quality, Data Wrangling, Data Processing, Data Transformation, Business Reporting
Intermediate · Professional Certificate · 3 - 6 Months
Madecraft
Skills you'll gain: Business Analytics, Data-Driven Decision-Making, Data Strategy, Data Storytelling, Business Intelligence, Dashboard, Strategic Thinking, Strategic Decision-Making, Business Strategies, Data Presentation, Smart Goals, Business Metrics, Business Priorities, Performance Measurement, Key Performance Indicators (KPIs), Data Analysis, Interactive Data Visualization, Data Visualization, Stakeholder Communications, Data Quality
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Negotiation, Critical Thinking and Problem Solving, Prioritization, Conflict Management, Time Management, De-escalation Techniques, Communication, Stress Management, Empathy & Emotional Intelligence, Problem Solving, Closing (Sales), Critical Thinking, Communication Strategies, Business Priorities, Goal-Oriented, Professionalism, Emotional Intelligence, Business Ethics, Goal Setting, Self-Awareness
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Product Marketing, Value Propositions, Marketing Communications, Strategic Marketing, Strategic Communication, Brand Strategy, Product Strategy, Content Marketing, Communication Planning, Promotional Strategies, Brand Management, Branding, Product Knowledge, Copywriting, Content Performance Analysis, Customer experience strategy (CX), Target Audience, Persona Development, Target Market, Market Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: PySpark, Data Lakes, Databricks, Data Pipelines, Apache Spark, Data Architecture, Data Transformation, Data Infrastructure, MLOps (Machine Learning Operations), Extract, Transform, Load, Data Processing, Data Manipulation, Data Cleansing, Data Validation, Data Maintenance, Data Management, Python Programming, Data Entry, SQL, Data Collection
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: FinTech, Financial Regulation, Financial Services, Payment Systems, Financial Regulations, Commercial Lending, Financial Industry Regulatory Authorities, Bank Regulations, Lending and Underwriting, Banking, Banking Services, Consumer Lending, Regulatory Compliance, Blockchain, Law, Regulation, and Compliance, Legal Risk, Payment Processing, Financial Data, Digital Assets, Regulatory Requirements
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Canva (Software), Prompt Engineering, Timelines, Email Automation, Microsoft Power Automate/Flow, Setting Appointments, Calendar Management, Automation, Microsoft 365, Generative AI, ChatGPT, Collaborative Software, Business Process Automation, Artificial Intelligence, Project Management Software, Time Management, Productivity, Personal Development, Natural Language Processing, Communication
Intermediate · Specialization · 1 - 3 Months

University of London
Skills you'll gain: Education Software and Technology, Collaborative Software, Learning Management Systems, Collaboration, Digital pedagogy, Discussion Facilitation, Test Tools
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Virtual Private Networks (VPN), Linux Servers, System Monitoring, Operating System Administration, Public Key Infrastructure, Ubuntu, Version Control, File Management, Command-Line Interface, Intrusion Detection and Prevention, Git (Version Control System), File Systems, User Accounts, Firewall, Cloud Computing Architecture, DevOps
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Value Propositions, Strategic Thinking, Target Market, Strategic Decision-Making, Product Marketing, Go To Market Strategy, Strategic Marketing, Data-Driven Marketing, Marketing Planning, Content Performance Analysis, Content Marketing, Competitive Analysis, Marketing Strategy and Techniques, Brand Strategy, Product Strategy, Constructive Feedback, Campaign Planning, Content Strategy, Copywriting, Target Audience
Intermediate · Specialization · 3 - 6 Months