Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

Skills you'll gain: Prompt Engineering, ChatGPT, No-Code Development, Microsoft Power Automate/Flow, OpenAI, Serverless Computing, Microsoft Power Platform, Microsoft Azure, Project Design, Large Language Modeling, Application Development, Microsoft Teams, Application Deployment, Application Programming Interface (API), Development Environment

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Business Process Automation, Workflow Management, Multimodal Prompts, Project Design, Time Management, Continuous Improvement Process

Skills you'll gain: Responsible AI, Fraud detection, Accounting Software, ChatGPT, Data-Driven Decision-Making, Management Accounting, Tax Compliance, Accounting, Real Time Data, Auditing, Financial Analysis, Ethical Standards And Conduct, Tax, Artificial Intelligence, Practice Management, Financial Forecasting, Anomaly Detection, Predictive Analytics, Generative AI, Natural Language Processing

Skills you'll gain: Prompt Engineering, Large Language Modeling, Google Gemini, Talent Acquisition, LLM Application, Generative AI, Recruitment, HR Tech, Talent Recruitment, Responsible AI, ChatGPT, Recruitment Strategies, Data Ethics, AI Personalization, Employee Onboarding, Interviewing Skills, Business Process Automation, Automation

Skills you'll gain: AI Product Strategy, Responsible AI, Strategic Leadership, Technology Roadmaps, Data Strategy, Artificial Intelligence, Agile Project Management, Business Strategy, Risking, Sprint Planning, Compliance Management, Data Management, Security Controls, Systems Design, Artificial Intelligence and Machine Learning (AI/ML), Governance, Ethical Standards And Conduct, Team Management, Team Building, Innovation

Skills you'll gain: CI/CD, Real Time Data

Skills you'll gain: Microsoft Copilot, Prompt Engineering, Microsoft 365, Microsoft Outlook, Productivity Software, Collaborative Software, Workflow Management, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Business Process Automation, Artificial Intelligence, Identity and Access Management, Data Security

Skills you'll gain: Responsible AI, Human Computer Interaction, Planning, Productivity, Communication Strategies

Skills you'll gain: Responsible AI, Organizational Change, Stakeholder Engagement, Change Management, Innovation, Business Transformation, Generative AI, Culture Transformation, Technology Roadmaps, Performance Metric, Employee Engagement, Business Strategy, Communication Strategies

Skills you'll gain: Agentic systems, Generative AI Agents, LLM Application, Application Design, Tool Calling, Large Language Modeling, Software Design Patterns, Data Validation