
Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Customer Communications Management, Customer experience strategy (CX), Integrated Marketing Communications, Cross-Channel Marketing, Service Level, Systems Integration, Security Controls
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS SageMaker, Applied Machine Learning, Amazon Web Services, Classification And Regression Tree (CART), Predictive Modeling, Machine Learning Algorithms, Machine Learning, Python Programming, Data Visualization
Intermediate · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: .NET Framework, Cloud Development, Amazon Web Services, Microsoft Visual Studio, Integrated Development Environments, C# (Programming Language), Software Development Tools, Application Deployment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Excel Formulas, Data Management, Data Analysis, Data Cleansing, Pivot Tables And Charts, Analytical Skills, Data Manipulation, Data Entry, Statistical Analysis, Data Import/Export, Data Quality, Data Visualization Software, Data Validation, Forecasting
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Amazon S3, Amazon CloudWatch
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Continuous Integration, DevOps, Apache Tomcat, Kubernetes, Docker (Software), Continuous Deployment, Apache Maven, Application Deployment, Containerization, Amazon Web Services, YAML, Git (Version Control System)
Advanced · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Collaborative Software, System Configuration, Communication, Cloud Platforms
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Terraform, Infrastructure as Code (IaC), Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Infrastructure, AWS Identity and Access Management (IAM), Firewall, Command-Line Interface, Automation, Key Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Feature Engineering, AWS SageMaker, Data Cleansing, Apache Spark, Extract, Transform, Load, Data Pipelines, Data Transformation, Amazon Web Services, Responsible AI, Data Quality, Data Integrity, Data Validation, Personally Identifiable Information, Machine Learning Methods
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Live Streaming, Amazon Web Services, Cloud Services, Cloud Storage, Digital Communications
Mixed · Course · 1 - 4 Weeks