Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Process Flow Diagrams, Workflow Management, Personalized Service, Cost Control, Cost Management

Skills you'll gain: Responsible AI, Risk Management, Data-Driven Decision-Making

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Microsoft Copilot, Scripting, Python Programming, Application Development, Web Applications, Jupyter, Web Development, Data Analysis, Pandas (Python Package), Test Driven Development (TDD), Debugging

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Dashboard, Data Visualization Software, Data Visualization, Interactive Data Visualization, Graphing, Data Manipulation, Scatter Plots, Data Analysis, Data Modeling, Data Transformation, Software Installation

Skills you'll gain: Network Security, OSI Models, Distributed Denial-Of-Service (DDoS) Attacks, Firewall, TCP/IP, Network Administration, Wireless Networks, Network Protocols, General Networking, Intrusion Detection and Prevention, Local Area Networks, Network Routers, Security Controls, Mobile Security, Authentications, Authorization (Computing)

Skills you'll gain: Git (Version Control System), GitHub, GitLab, Version Control, Bitbucket, Continuous Deployment

Skills you'll gain: Governance, Talent Management, Competitive Analysis, Sales Operations, Sales Management, Sales Strategy, Sales, Market Share, Sales Enablement, Organizational Structure, Workforce Planning, Performance Improvement, Performance Measurement, Operational Excellence, Talent Acquisition, Strategic Marketing, Compensation Strategy, Brand Strategy, Revenue Management, Disaster Recovery

Skills you'll gain: Cloud Security, Incident Response, Security Controls, Computer Security Incident Management, Data Security, Identity and Access Management, Vulnerability Assessments, Application Security, Security Management, Network Security, Encryption, Vulnerability Management, Data Management, Patch Management

Skills you'll gain: User Experience Design, User Flows, Wireframing, User Centered Design, User Interface and User Experience (UI/UX) Design, Mockups, Usability, Prototyping, Design Software

Skills you'll gain: Professional Networking, Applicant Tracking Systems, LinkedIn, Recruitment, Talent Acquisition, Relationship Building, Adaptability

Skills you'll gain: 3D Assets, Computer Graphics, Technical Design, Visualization (Computer Graphics), Prototyping, Design Elements And Principles