Skills you'll gain: Amazon Web Services, Databases, Database Management, Database Administration, NoSQL, Database Architecture and Administration, Technical Design

Skills you'll gain: Natural Language Processing, Self Service Technologies, Usability, Human Computer Interaction, Human Machine Interfaces, Security Requirements Analysis, Service Level

Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Performance Analysis, Taking Meeting Minutes, Text Mining, System Implementation

Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Workflow Management, Process Design, Personalized Service, Cost Management

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Nutrition and Diet, Biochemistry, Chronic Diseases, Preventative Care, Health Assessment, Systems Of Measurement

Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

Skills you'll gain: Theoretical Computer Science, Computational Logic, Graph Theory, Logical Reasoning, Spatial Data Analysis, Network Analysis, Geographic Information Systems, Mathematics and Mathematical Modeling, Computational Thinking, Algebra, Computer Science, Algorithms

Skills you'll gain: Sociology, Social Sciences, Surveys, Socioeconomics, Qualitative Research, Research Methodologies, Cultural Diversity, Data Collection, Interviewing Skills

Skills you'll gain: AWS SageMaker, Amazon Web Services, Generative AI, Agentic systems, Generative AI Agents, Amazon CloudWatch, Data Ethics, MLOps (Machine Learning Operations), Artificial Intelligence, Prompt Engineering, Large Language Modeling, Systems Integration, Scalability

Skills you'll gain: Data Structures, Algorithms, Database Systems, Performance Tuning

Skills you'll gain: Data Structures, Computational Thinking, Graph Theory, Algorithms, Theoretical Computer Science, Computer Science, Computer Programming, C and C++